This internet browser is outdated and does not support all features of this site. Please switch or upgrade to a different browser to display this site properly.

Commonwealth Assistance Notice (eCAN) request for review

Your eCAN is a statement of your enrolment and a record of your use of Commonwealth assistance for a study period. If you believe the information displayed on your eCAN is incorrect you can request a review of your account.

Submit a request for review

You must email within 14 days from the date the eCAN was issued, using the subject line:

Request for Review – eCAN – [Student ID] [Student Name] 

You will need to specify:

  • Which details you believe are incorrect
  • Why you believe they are incorrect.

You will be provided with a response within 10 working days.