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Abacus labs

The Abacus labs are Open Access Computer Labs that you can use 24 hours a day, seven days a week. There are three labs in the Perth campus in buildings 303408 and 501 (see campus map). Each computer contains a wide range of software including Microsoft Office and Adobe Creative Cloud. To access the labs after hours you’ll need to swipe your ID card at the sensor next to each door.

Each Abacus Lab has an IT Helpdesk with staff who are happy to assist you with any of your IT related questions, ranging from basic device troubleshooting to Wi-Fi connectivity, printing, OASIS and Blackboard.

All staff and students are welcome to use these facilities. We ask that everyone considers and respects the following rules:

  • No food or drink in the lab (water is allowed).
  • Noise is to be kept to a minimum to respect others who may be studying.
  • You cannot leave your computer unattended for more than 15 minutes. After 15 minutes your belongings will be removed, and the computer will be logged off.
  • Please remove all personal belongings and waste when you have finished using the Abacus facilities.

IT helpdesk locations and opening times

Important Notice:

Due to physical distancing policies, and to maintain the health and safety of yourself and our team, we will not be physically handling personal devices. If you are experiencing issues with your devices, we can only guide you through troubleshooting. We will decline all requests for the IT Support team to handle all devices.

Helpdesk Location Opening times
IT Helpdesk 303 Building 303, Abacus Lab

Ground Floor

Weekdays: 9:00am to 5:00pm

Weekends: Closed

IT Helpdesk 408 Building 408, Abacus Lab

Ground Floor

Weekdays: 9:00am to 5:00pm

Weekends: Closed                         

IT Helpdesk 106A Building 106A, Library

Central

Weekdays: 9:00am to 7:00pm

Weekends: Closed

Curtin Graduate School of Business Room 215, Second Floor Weekdays: 3.30pm to 7.30pm

Weekends: Closed

During semester breaks, only IT Helpdesk 106A is open Weekdays 9:00am to 5:00pm. All helpdesks are closed on national public holidays and select state holidays, see the Academic Calendar.

 

Can't make it to campus? See below for alternative contact methods.

Call: IT Service Desk 9266 9000 (option 2)

Email: service.desk@curtin.edu.au