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How do I contact the Curtin Admissions team?

You can contact Curtin Connect for admission enquiries via one of the following options: Send us an enquiry: Current students can use our enquiry form (including past students and new applicants who have a Curtin Student ID). Select the option rel...

How do I contact Scholarships?

Undergraduate & Postgraduate Coursework Scholarship Enquiries Drop in: Curtin Connect Building 102, Curtin University Perth Campus WA Phone: 1300 222 888 Email: https://students.connect.curtin.edu.au/app/ask Mail: Scholarships Office ...

How do I contact the Kalgoorlie campus?

Students studying at the Kalgoorlie campus can contact Curtin Connect for student service support. Queries specific to the Kalgoorlie campus can be directed as below: Website: about.curtin.edu.au/campus-locations/kalgoorlie Phone: +61 8 9088 617...

How do I contact Curtin Connect?

Curtin Connect is your hub for student service and support. Our team is on hand to help with a range of enquires throughout your time at Curtin, from your course application, to your graduation and everything in between! Get in touch with us using th...

How can I contact the Future Students team?

Thinking about studying at Curtin? Have a question about one of our courses? Get in touch with our Future Students team using the details below. View our frequently asked questions: We have a range of FAQs about studying at Curtin. Book a...

How do I contact the International Sponsored Students Unit (ISSU)?

Contact the International Sponsored Student Unit using the details below: Email: issu@curtin.edu.au Location: Curtin Connect, Building 102, Bentley Campus Website: International Sponsored Student Unit ...

How do I contact the Sponsor Fees Team?

Contact the Sponsor Fees Team using the details below: Phone: 1300 222 888 Email: sponsorfees@curtin.edu.au Location: Technology Park Building 603, 6 Sarich Way Bentley 6102 Alternatively, please visit our Sponsorship page for further information...

How do I contact Bupa?

You can contact BUPA via email at oshcwa@bupa.com.au or if you are in Australia, please visit the nearest BUPA store. Alternatively, you may visit Bupa's website for more contact details. ...

I am an international sponsored student who has just arrived in Australia and need to meet with my designated Sponsored Student Officer. How do I contact them?

The International Sponsored Student Unit (ISSU) provides support to sponsored students and their sponsor organisations. There are four dedicated staff members who aim to ensure that students and sponsors are provided with quality support during their...

Why should I provide my personal details to a Curtin staff member if I am only making an enquiry?

We endeavour to provide better quality service through high level customer relations, and if you provide your details or information, we can give you more specific and tailored advice. It can also be used to send through updated and relevant informat...

How do I change my contact details in the Applicant Portal?

To change your details in the applicant portal, follow the steps below: Log into the Applicant Portal. Click My Details. Under My Details, click on View my details. Navigate to the relevant fields and update your details where applicable. Reme...

How can I get disability and accessibility support?

You can get disability and accessibility support from AccessAbility Services at Curtin. Visit the AccessAbility website OR book online Phone: +61 8 9266 7850 or 1800 651 878 Email: access.ability@curtin.edu.au Mail: AccessAbility Services Curtin...

Where can I enquire about lost property?

Please contact to check our online register for lost property. The online register lists all lost property items handed in to Curtin Connect (Building 102), TL Robertson Library (Building 105) and all Abacus labs (Building 303 or 408) at the Curtin ...

Who is the current Vice Chancellor?

The current Vice-Chancellor is Professor Harlene Hayne. Professor Harlene Hayne was appointed Vice-Chancellor of Curtin University in April 2021, having previously been the Vice-Chancellor of the University of Otago in New Zealand. Professor Ha...

What support is available to International students?

Adjusting to life in a new country can be a challenge, however, Curtin provides a range of personal and academic support to all of our students. Any student who has a problem, or question, or is finding studying difficult, can contact Student Wellbei...

Where can I view frequently asked questions (FAQs) for prospective students?

Have a question about studying at Curtin? View our FAQs for prospective students.Currently studying at Curtin and have a question? View our FAQs for current students. ...

How can I stay in touch with family and friends overseas?

There are several mobile and internet providers to choose from that provide phone plans to make international calls. You can often find their outlets in local shopping centres around Perth. Free WIFI is also available whilst you are on-campus. About...

How much does on-campus accommodation cost?

Accommodation prices vary depending on the type of on-campus option you choose. You can view pricing for Perth and Kalgoorlie accommodation on our website or by contacting the accommodation providers directly.For Perth accommodation enquiries, please...

Where can I pray on campus?

Prayer is welcomed at Curtin University. Bentley campusSalah, Jummah and Islamic prayers The Musalla - building 510 is available for all Curtin staff and students with dedicated prayer spaces for men and women including wudu washing facilities. This...

Where can I get information on student accommodation?

Visit our accommodation website for information on student accommodation.For Curtin Perth reservations and enquiries, please contact reservations@curtin.edu.au or call +61 8 6186 3303.For Curtin Kalgoorlie reservations and enquiries, please contact a...

When should I apply for on-campus accommodation?

For both Perth and Kalgoorlie campuses, we recommend applying for on-campus accommodation early to increase your chances of securing your preferred room.Applications for on-campus accommodation are open twice a year:Around May for the semester 2 inta...

I'm a HDR student and I'm having trouble paying my fees, who can I contact?

If you're having trouble paying your thesis fees, you may for advice. Alternatively, you may wish to speak with your thesis supervisor. ...

Why is the Overseas Student Health Cover (OSHC) premium in my offer letter different from what is listed on Medibank's website?

Curtin University has established partnership agreement with Medibank Private, allowing us to negotiate better rates and benefits for our students. This is why the premium in your offer letter is more competitive than if you are purchasing directly t...

Who can help with my health insurance claims and other claims related queries?

You will need to contact your own Overseas Student Health Cover (OSHC) provider for claims related queries. If you own an OSHC with Medibank Private, please contact Medibank OSHC team on 134 148 or they can also be contacted via oshc@medibank.com...

Who can I contact for OS Help loan enquiries?

The Go Global team can assist you if you have questions about OS Help loans. Email: goglobal@curtin.edu.au Phone: 1300 222 888 (ask for Go Global) Opening hours: 9.00am to 4.30pm, Monday to Friday ...

How can I apply for an Overseas Student Health Cover (OSHC) refund?

If you have organised your own OSHC, you will need to contact your OSHC provider directly for your OSHC refund. Curtin is not able to contact the OSHC provider on your behalf. If you have paid your OSHC to Curtin and need to apply for a refund, p...

Can I receive more than one scholarship?

Your eligibility to apply for multiple scholarships will depend on current criteria: TISC applicants You may only receive one scholarship in any one offer round. If you qualify for more than one scholarship you will be offered the scholarship of...

How do I get IT support?

If you're a student and you're having problems with Curtin systems or IT facilities, the IT tools and guides webpages may help to resolve your issue. If you're still experiencing difficulties, you can contact the Digital & Technology Solution...

How do I order official documents online?

To place an official documents order online, please follow the steps below:1. Log into OASIS.2. Under the Welcome tab, click on Order Official Documents.3. Follow the prompts to place your order and make payment.Your document order will be processed ...

Where is Curtin University located?

Our main campus is situated in Bentley, six kilometres south of Perth, Western Australia's capital city. Whilst the Curtin Perth campus is the largest of the Curtin campuses and offers the majority of our courses, we also operate out of several other...

Can someone else enquire about my student information or speak on my behalf?

No, unless you complete a Disclosure of Information/Proxy Authorisation Form, located on the student administration forms page, and provide consent to another party to receive information and/or act on your behalf.Once the form has been completed and...

I have not met the maths prerequisite for entry in to the course I am interested in, what are my options?

If you have met Curtin's English entry requirement and achieved the required ATAR for your course of interest but have not met the mathematics requisite, one of the following options may assist:UniReady Enabling: the Mathematics for Science unit will...

How do I have my academic transcript sent to the Teacher Registration Board of Western Australia (TRBWA)?

If you are admitted into a relevant teaching or education course, a copy of your academic transcript will be sent on to TRBWA on your behalf, approximately 2 weeks after the official result release date of your final units, so long as:▪ You do not ...

I would like to take a break from my studies. What are my options?

If you would like to take a break from your studies, the following options are available to you:Take a leave of absence: Taking a leave of absence reserves your place in the course for the duration of the approved leave. You can take leave from your ...

How do I defer my offer to study at Curtin?

To defer your offer via the Applicant Portal, follow the steps below: Log into the Applicant Portal. Click My Applications. Under My Applications, you will see the course(s) for which you have applied for. Click View on the application you wou...

How do I extend my visa?

To extend your visa, you will need an electronic Confirmation of Enrolment (eCoE) to support your visa application, which you will need to apply directly to the Department of Home Affairs. When you first accept an offer for a course at Curtin Unive...

What are the HELP eligibility requirements for New Zealand citizens?

If you are an eligible New Zealand Special Category Visa (SCV) holder and meet the requisite criteria, you will be able to access a HELP loan to pay your tuition fees. To be eligible, you must: Be a New Zealand citizen who holds a Special Categor...

Are there child care facilities available on campus?

Yes. Curtin University's Early Childhood Centre is situated in a purpose-built centre on the Curtin Perth campus where experienced and qualified carers provide programs to meet the needs and interests of the children in care. Priority of access is g...

How do I claim Centrelink financial support (i.e.Youth Allowance, ABSTUDY) while studying?

Centrelink provides financial assistance such as Youth Allowance, Austudy and ABSTUDY to eligible, full-time students. To find out if you are eligible and how to apply, please contact the relevant area: Youth Allowance Austudy ABSTUDY Curtin ...

How much time will I have to allocate to studying?

Students can expect that for every 1 hour of class time, they will put in 1 hour of additional study. If you choose to study in a full-time capacity, you will likely take four units per semester. A typical unit may account for 3 or more hours of co...

What is a University Admission Advice Letter (UAAL)?

The Universities Admission Advice Letter (UAAL) contains the following: Final scaled scores Australian Tertiary Admission Rank (ATAR) (if appropriate) Eligibility information for the four public universities in Western Australia including Cur...

How long will it take to receive my ID card?

Delivery times are dependent on location. We recommend that you visit the Australia Post website to view an estimate for delivery to your area. If you have not received your ID card in the estimated time frame, please contact Curtin Connect. F...

How do I apply for on-campus student accommodation?

To apply for on-campus accommodation at Curtin Perth:Visit Curtin's accommodation webpage and scroll to explore the options available.Select 'Apply Now' to access the booking portal.Follow the steps to submit your application.As some accommodation op...

How do I change from studying full-time to part-time and vice versa?

Changing from part-time to full time and vice versa, involves in or from units to reach your preferred study load. If you are not bound by student visa conditions or conditions on your course, you can amend your own enrolment to suit your prefer...

Where can I find more information on various support services offered at Curtin?

Student Wellbeing Advisory Service If you’re struggling with studies or wish to discuss personal issues with someone, contact our Student Wellbeing Advisory Service for counselling and wellbeing advices. Our service is free and confidential for a...

Can couples or families live on campus?

Most rooms on campus are set up for single living, however there are limited room types in UniLodge properties that can accommodate adult couples. You may need to explore off-campus options if there is no availability for these rooms, or you are look...

Is there a free bus within the campus?

Yes, take advantage of our free bus services to make your journey to, from and around our Perth campus easier. Our Curtin Access Bus (CABS) helps students and staff in the surrounding Bentley suburbs get to campus, while our Campus Courtesy Bus ensur...

What happens to my scholarship if I withdraw from my course?

Your scholarship will be cancelled if you completely withdraw from Curtin University.If you withdraw from your course after you receive your semester payment, you may also be required to repay that semester's payment.If your withdrawal is due to exce...

Do I have access to free parking in on-campus accommodation?

At the Curtin Bentley Campus, limited free parking is available for residents at some UniLodge properties. If parking is unavailable at your property, you may park elsewhere on campus for a fee. Monthly permits and pay-as-you-go options are available...

Can I defer my offer to study at Curtin?

You may be able to defer your offer for a period of up to 12 months. Instructions are listed on our Defer your offer page. If you changed your mind, and wish to: defer for more than 12 months due to extenuating circumstances: submit a request vi...

How do I change my name on Curtin's systems?

To update your formal or preferred name with Curtin University, follow the steps below:Log into OASIS.Click on My Studies tab, scroll down to locate the Student Details section on the right hand side.Select Change Personal Details.Complete the form a...

What do I need to know about Orientation Week and is it compulsory?

The orientation program is one week prior to the commencement of each semester and all new students are required to attend. Besides the compulsory session for each faculty, we do recommend new students to register for other sessions held during t...

Why can't I defer my offer to study at Curtin?

You may not be able to defer your offer due to one (or more) of the following reasons: Certain undergraduate courses do not allow deferrals - some courses (i.e. Bachelor of Medicine, Bachelor of Surgery) do not accept deferral. Offer has lapsed ...

Can I still use my TER or ATAR for meeting undergraduate entry requirements?

Yes, currently Curtin University accepts your Australian Tertiary Admission Rank (ATAR) from any year. The ATAR was formerly known as TER (Tertiary Entrance Rank), which is also recognised by Curtin University.For further information, visit the ATAR ...

How do I get religious equity support for an assignment, exam or placement?

Curtin has equity support if you have a religious festival, fast or holy day that falls on the day or time of your exam or that significantly impacts your ability to complete an assignment of placement. The event must be obligatory for all participan...

How do I pay rent in on-campus accommodation?

For Perth on-campus accommodation, rent can be paid fortnightly or upfront for the full-term. Further information will be provided in your Room Offer. Please contact Curtin Perth's Reservations team at reservations@curtin.edu.au, or on +61 8 6186...

Can I remain in Australia until my student visa expires if I have completed my course?

Once you have completed your studies, you'll need to contact the Department of Home Affairs (DHA) to confirm how long you may remain in Australia on your current visa. The DHA can also advise on your application eligibility for a different type of vi...

What short term accommodation is available on-campus?

Nesuto Curtin Hotel is available at our Curtin Perth Campus for short stays.Short-term accommodation may also be available at our Kalgoorlie student accommodation, depending on availability. Please contact Agricola for more information.For short-term...

How do I change the return date for my deferred offer?

You cannot change the return date for your deferred offer. The deferral period is for 12 months. When submitting a deferral request via OASIS or the Applicant Portal, the system will automatically default to the approved 12 month deferral period. ...

What disability services are available at Curtin?

If you have a disability or health condition that affects your studies, contact our AccessAbility officers for support to explore services such as Curtin Access Plan and Curtin Specialist Mentoring Program. Curtin also offers a range of support serv...

How do I apply to go on exchange?

The Go Global Team offers a variety of information sessions to assist you to plan and prepare for your international experience. We recommend that you register for a Go Global Information Session. These sessions are the best way to learn about the ...

Do I have to disclose my disability or health condition in the Curtin Access Plan?

Your Curtin Access Plan will only contain disability information that you choose to release, and your disability or medical information/health professional documentation will be kept confidential by AccessAbility Services in accordance with our confi...

How do I change my gender details on my student record?

To change your gender details, you can submit an online request or contact the team at Curtin Connect. Curtin systems allow for identification as M (male), F (female), or X (indeterminate/unspecified/intersex). No supporting documentation is require...

As an international student, can I work in Australia while I'm studying?

Please visit our Enrolment and Visa Information for International Students page where you may find more information for international students on a Subclass 500 Student Visa on working in Australia, under the 'Managing your visa and visa requirements...

How will my scholarship affect my Centrelink payments?

If you receive a Centrelink payment, you need to declare any scholarships you are awarded to Centrelink. Your scholarship may impact your Centrelink payments. For advice, please contact Centrelink directly. Please use your Curtin student ID as the sc...

What do I do if my Orientation sessions clash?

If there is a clash between your compulsory faculty sessions in your orientation timetable, we recommend contacting your faculty directly for advice on which session to attend and how to access presentation slides and key information.If there is a cl...

What security and after-hours support is provided in on-campus accommodation?

All of our on-campus accommodation has CCTV security and is patrolled by Curtin’s Safer Community Team who offer 24/7 assistance, every day of the year. The highly trained team are available to help with security escorts back to residence, mechanic...

Does Curtin offer courses with evening classes?

Although we don’t have a specific list of courses that offer evening classes, there are some courses that do have classes offered outside of business hours. To get an idea for when your classes may be, find your units on the Curtin Handbook and in...

Will I be taxed on my scholarship?

Some scholarship payments may be exempt income (not taxable income). If you have a scholarship you will need to work out if it is taxable or not by using this questionnaire tool on the Australian Government's Taxation Office's website.Further informa...

What undergraduate and postgraduate courses are available online?

Curtin University offers a number of courses that can be studied fully online. View the online courses webpage to discover your options. Some Curtin courses are also offered online via Open Universities Australia (OUA). Many Curtin courses can be st...

I am an international student and have school aged children, how do I get them into school?

Please visit our Bringing Your Family page for information on the application process. Curtin's Dependent Schooling information sheet will provide you with further information regarding visa processing, obtaining a Confirmation of Placement (CoP) let...

Can I study at an institution that Curtin does not have an exchange agreement with?

Yes. This is considered a Study Abroad and Exchange program. Under a Study Abroad program, you can attend institutions with which Curtin does not have an exchange agreement. To apply for a Study Abroad and Exchange program, you are required to: ...

I just arrived in Perth and dont have any accommodation. What do I do?

If you require support in finding accommodation, please complete this enquiry form and one of our Accommodation Coaches will respond to your request. You will need to log in using your student ID to complete the form. You can also review our accommod...

How does a student's employer set up a sponsorship to pay for the student's tuition fees (domestic or international student)?

Please visit the Sponsorship page on the Current students website for information on setting up a sponsorship. For further information, contact the Sponsor Fees team via their details below. Phone: 1300 222 888 Email: sponsorfees@curtin.edu.au ...

Can I study part-time and maintain my scholarship?

Most need-based scholarships allow part-time study, however most merit based scholarships are only offered for students who are studying full-time (75 or 100 credits per semester). Part-time study may be permitted under extenuating circumstances for ...

Can I apply for on-campus accommodation for the duration of my course?

For Curtin Perth Campus accommodation and Curtin Kalgoorlie Agricola accommodation, students can apply for a semester or full year at a time. At the end of your contract, you can choose whether you want to renew your contract. For other campuses, pl...

Can non-Curtin students apply for on-campus accommodation?

Zamia Apartments are accommodations available for Curtin staff, students, visitors, and the general community. Availability is limited, please contact Curtin Reservations to enquire. Other accommodations on Perth campus are available to: Curt...

How can I stay involved with Curtin University after I graduate?

Keep your contact details up-to-date and you'll receive university news and be notified of upcoming events. If you're interested in becoming a mentor to current students, joining or creating an alumni chapter or volunteering at various events, yo...

I am an international student with school-aged dependants. How do I arrange their schooling?

In Western Australia (WA), dependants of international students may be enrolled in either approved government (public) or non-government (private) schools registered by the Commonwealth Register of Institutions and Courses for Overseas Students (CRIC...

What equipment and furniture is supplied in on-campus accommodation?

Most rooms are equipped with a bed, desk, and wardrobe storage. Shared kitchen and living spaces will also be furnished. Linen and kitchen utensils are not provided, but can be purchased from your residence, or local shops. Please see our accommodati...

What are the contract dates for on-campus accommodation?

Contract dates will vary between accommodation providers, but accommodation contracts generally start in January or February. Semester contracts typically end in July, while yearly contracts end in November or December. For Perth accommodation enquir...

I am currently located outside Australia, how do I apply for a refund for my student visa?

Student visa holders who are outside Australia can find out more information regarding a refund for their student visa by contacting the Department of Home Affairs directly via their contact page or apply for a visa application charge (VAC) refund at...

What will my personal details be used for if I enquire online?

When you submit an enquiry online to Curtin Connect, some personal information will be captured. This will include your personal contact details which will be used by specialist Customer Service Officers to contact you to assist with your enquiry. A...

I have paid my Overseas Student Health Cover (OSHC), when can I activate it and obtain my OSHC membership number?

If you have purchased OSHC cover via Curtin, the university can only accept OSHC payment on behalf of Medibank Private, our preferred provider. Your Medibank OSHC policy will be processed once your OSHC payment is received and your admission to Cur...

Do I need a visa to study at Curtin as an international student?

Yes, you will need a visa to study in Australia. Please contact the Department of Home Affairs for student visa information. ...

What happens if my course application is unsuccessful?

If your application is unsuccessful, you will receive feedback on the reason and alternate course options, if applicable. You can also contact Curtin Connect for pathway advice on how to become eligible for the next intake....

Who is given priority for on-campus accommodation?

Priority for on-campus accommodation in both Perth and Kalgoorlie is generally given to students with disabilities or other special requirements.While there is no specific priority for international or regional students, all students are encouraged t...

I failed one of my UniReady in school subjects, what should I do?

To discuss your options, please contact UniReady on 9266 7632 or uniready@curtin.edu.au. We’re here to help you find the best path forward. ...

How can I organise my Overseas Student Health Cover (OSHC)?

If you would like Curtin to organise the OSHC for you, it will be purchased through our preferred provider, Medibank Private. The process will be as follows: 1) Make an OSHC Payment. You can make your OSHC payment at the same time when you m...

Can I do ATAR again?

Yes, after year 12, select institutions offer ATAR-level subjects that you can take to adjust your overall ATAR score or allow you to study Curtin subject prerequisites. When applying to Curtin, your most recent ATAR score will be considered. For mor...