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I have an external support worker who will be attending campus and classes with me. Do I need to register their attendance with anyone?
External support workers need to be registered with AccessAbility Services. If the student has a CAP, external support workers will be recorded as a support. If an External Support Worker is attending classes in person or online, AccessAbility Servi...
What support is available to International students?
Adjusting to life in a new country can be a challenge, however, Curtin provides a range of personal and academic support to all of our students. Any student who has a problem, or question, or is finding studying difficult, can contact Student Wellbei...
I require in-class support arrangements, such as a notetaker or Auslan interpreter, as per my Curtin Access Plan (CAP). What should I do?
Contact AccessAbility Services at Access.Ability@curtin.edu.au as soon as you have completed class registration, advising of your requirements, class times and locations.Please do this as early as possible ...
How do I get religious equity support for an assignment, exam or placement?
Curtin has equity support if you have a religious festival, fast or holy day that falls on the day or time of your exam or that significantly impacts your ability to complete an assignment of placement. The event must be obligatory for all participan...
Where can I find more information on various support services offered at Curtin?
Student Wellbeing Advisory Service If you’re struggling with studies or wish to discuss personal issues with someone, contact our Student Wellbeing Advisory Service for counselling and wellbeing advices. Our service is free and confidential for a...
How can I get disability and accessibility support?
You can get disability and accessibility support from AccessAbility Services at Curtin. Curtin PerthVisit the AccessAbility website OR book onlinePhone: +61 8 9266 7850 or 1800 651 878Email: access.ability@curtin.edu.auMail:AccessAbility ServicesCurt...
What disability services are available at Curtin?
If you have a disability or health condition that affects your studies, contact our AccessAbility officers for support to explore services such as Curtin Access Plan and Curtin Specialist Mentoring Program. Curtin also offers a range of support serv...
What is the New to Curtin Mentor Program?
The New to Curtin Mentor Program provides new students with the opportunity to connect with current students in a similar area of study to support them in their successful transition to studying at Curtin University. The program is available to all n...
I don't have a formal diagnosis or supporting documentation. Can I still apply to obtain a Curtin Access Plan (CAP)?
AccessAbility Services and CAPs are provided to students who can provide documentation or demonstrate a formal diagnosis. If you are on a waitlist to be assessed for a medical condition or disability, it may be possible to provide a short-term CAP if...
In relation to admission into a course at Curtin, what is a Commonwealth supported place (CSP)?
A Commonwealth supported place (CSP) is an enrolment in a course where part of your tuition is subsidised by the Australian government, so you pay a lower tuition fee. CSPs are offered in undergraduate (Bachelor) courses and a select number of postgr...
How can I access financial support from the Australian government while studying?
Government payments and services are administered by Services Australia. Visit their website to check your eligibility and learn more about the types of financial support available to students. In addition, Curtin offers a wide range of scholarships...
Who can I contact for OS Help loan enquiries?
The Go Global team can assist you if you have questions about OS Help loans.Email: goglobal@curtin.edu.auPhone: 1300 222 888 (ask for Go Global)Opening hours: 9:00am to 4:30pm, Monday to Friday (AWST)....
How do I know if I've been offered a Commonwealth supported place?
Your Letter of Offer will indicate whether you have received a Commonwealth supported place. If you have been offered a place, your Liability Category on your Letter of Offer will state 'Commonwealth Supported'. ...
What is a student ambassador?
In 2009, Curtin officially launched a Student Ambassador Program. Student Ambassadors are current students who act as a link between the university and the outside community. They come from all walks of life and use their own experiences to give peop...
What security and after-hours support is provided in on-campus accommodation?
All of our on-campus accommodation has CCTV security and is patrolled by Curtin’s Safer Community Team who offer 24/7 assistance, every day of the year. The highly trained team are available to help with security escorts back to residence, mechanic...
I am unable to enter Australia due to visa processing delays. If my student visa is refused, will I receive a full refund for my course fees?
If you are studying a Curtin English course, the International Student Refund Terms will apply. You will receive a refund on the ‘unused component’ of the English Language Course in accordance with the ESOS Instrument (Calculation of Refund). If...
What is the difference between the 'Additional Days to Submit Assessments' on my CAP and Assessment Extensions?
The 'Additional Days to Submit Assessments' on your CAP are different to Assessment Extensions.Additional Days to Submit Assessments on CAP:An ongoing reasonable adjustment to accommodate for a disability/medical condition that is known in advance an...
What is professional practice?
Professional practice (also known as placements, clinics, or practicals) is a requirement for students to extend their knowledge and skills in a face-to-face, practical environment. This differs from work-integrated learning (WIL) or work experience,...
What is a Curtin Access Plan and how can I obtain one?
A Curtin Access Plan (CAP) is an official document developed by Curtin University’s AccessAbility Services to support students who have a diagnosed disability, medical or mental health condition, or significant caring responsibilities for a person...
Do I have to disclose my disability or health condition in the Curtin Access Plan (CAP)?
Your Curtin Access Plan (CAP) will only contain disability information that you choose to release, and your disability or medical information/health professional documentation will be kept confidential by AccessAbility Services in accordance with our...
Where can I pray on campus?
Prayer is welcomed at Curtin University. Bentley campusSalah, Jummah and Islamic prayers The Musalla - building 510 is available for all Curtin staff and students with dedicated prayer spaces for men and women including wudu washing facilities. This...
As a current student, how do I extend my student visa (subclass 500)?
To extend your existing student visa (subclass 500) as a current student, you will need an electronic Confirmation of Enrolment (eCoE) to support your visa application, which you require to apply directly to the Department of Home Affairs. If your ...
How do I develop a Curtin Access Plan?
Make an appointment with an AccessAbility advisor to discuss your situation and the support you may need at Curtin. If you can’t get to the Perth Campus, you can make a phone or online appointment. Please provide supporting documentation from your ...
When do I need to apply for a new CoE to extend my student visa?
If your student visa expires before the next official result release date: you will need to order your new CoE. This is so that you can apply for a new student visa with the Department of Home Affairs in order to continue your current course of stud...
Can I smoke on campus?
No. From 1 January 2012, Curtin University's Western Australian campuses, including staff and student housing, became smoke-free. Consequently, you will not be able to smoke anywhere on Curtin campuses, including buildings, car parks and outdoor area...
What extra curricular activities are available at Curtin?
There is more to uni life than working or studying, and Curtin University strives to provide all-round development of its staff and students. Some of the things that are on offer for you to explore and to enrich your Curtin life are: Recreational Se...
Where can I view frequently asked questions (FAQs) for prospective students?
Have a question about studying at Curtin? View our FAQs for prospective students. Currently studying at Curtin and have a question? View our FAQs for current students. ...
Can I remain in Australia until my student visa expires if I have completed my course?
Once you have completed your studies, you'll need to contact the Department of Home Affairs (DHA) to confirm how long you may remain in Australia on your current visa. The DHA can also advise on your application eligibility for a different type of vi...
What events are held for mature age students during Orientation Week (O-Week)?
We run optional sessions for mature age and part-time students during Orientation Week (O-Week).These sessions can be found in your Personalised Orientation Planner, available in OASIS prior to O-Week. If you're unable to attend a session, replays of...
I am an international student and have school aged children - how do I get them into school in Australia?
Please visit our Bringing Your Family page for information on the application process. Curtin's Dependent Schooling information sheet will provide you with further information regarding visa processing, obtaining a Confirmation of Placement (CoP) let...
As an international student, can I work in Australia while I'm studying?
Yes, you can work in Australia if studying here on a subclass 500 student visa, subject to certain conditions. Please refer to the Department of Home Affairs website for further information on work conditions for student visa holders. You may...
How do I know which scholarships I may be eligible for?
Curtin’s Scholarships site allows you to search and apply for scholarships specific to you. By filtering the search criteria you can generate all scholarships which are specific to you, your course of study or faculty you are in. Curtin offers both...
I am currently located outside Australia, how do I apply for a refund for my student visa?
Student visa holders who are outside Australia can find out more information regarding a refund for their student visa by contacting the Department of Home Affairs directly via their contact page or apply for a visa application charge (VAC) refund at...
What is common free time?
Common free time is the period from 12:00pm to 2:00pm each Wednesday during teaching weeks, during which classes and other compulsory student activities should not be scheduled or held.This time is typically reserved for non-academic activities, incl...
If I have additional days to submit assessments specified in my Curtin Access Plan (CAP), do I have to apply for an assessment extension to access them?
Additional days may be provided as a reasonable adjustment in a CAP. These days are different to extensions. They are provided to enable students to access additional supports, such as mentoring or study tools, to complete assessments on an equitable...
I am an international sponsored student who has just arrived in Australia and need to meet with my designated Sponsored Student Officer. How do I contact them?
The International Sponsored Student Unit (ISSU) provides support to sponsored students and their sponsor organisations. There are four dedicated staff members who aim to ensure that students and sponsors are provided with quality support during their...
What is the refund policy for a Curtin credential?
Curtin Credentials cancellation and refund conditions can be found below: If you wish to terminate your studies before completion of your Credential, you must notify Curtin by email at curtincredentials@curtin.edu.au. During the Credential Term, ...
My exam timetable and conditions don't match up with my Curtin Access Plan (CAP) conditions. What should I do?
For any Centrally Scheduled exam, it is your responsibility to check your CAP conditions against your exam timetable when the draft & final exam timetable is released. If your exam timetable does not match your approved CAP conditions, please con...
Can I renew my student visa whilst in Australia?
Whilst you are currently enrolled in full-time study, you may apply to renew your student visa in Australia as long as your current student visa is not subject to Condition 8534 - 'no further stay'. Refer to the international student visa page for f...
How can I find out how long it will take for my visa to be processed?
You can find visa processing times on the Department of Home Affairs website. ...
What are Curtin Credentials?
Curtin Credentials are flexible, globally recognised courses that are designed to further professional development and to deepen and broaden knowledge and experience. They have been created to offer dynamic, engaging and flexible learning experiences...
How do I use rest breaks in my Curtin Access Plan (CAP) 'alternate testexam arrangements' in my exams?
In‑person exams:Raise your hand and tell the invigilator you are taking a rest break. The invigilator will record the start and end times on your exam cover sheet so your exam finish time can be adjusted correctly.Online exams:State to the camera t...
If I get a Curtin Access Plan (CAP) in the middle of the study period, does it apply for the remainder of the study period?
Yes, however Unit Coordinators and Teaching Support Officers require some time to apply alternative arrangements to school-based tests/exams. Please let your Unit Coordinator and AccessAbility Advisor know if you have any tests or assignments schedul...
How does payment work for a Curtin Credential enrolment?
Once you select your credential, you will proceed to an enrolment page. Payment is made by Credit Card or MasterCard/Visa Debit Card and is taken immediately upon completion of enrolment. More information on this program can be found on the Cu...
I require captions and transcripts, as per my Curtin Access Plan (CAP). What should I do?
Contact AccessAbility Services at Access.Ability@curtin.edu.au as soon as you have completed class registration, advising of your requirements, unit code/name and the Unit Coordinator details.Please do this as early as possible...
I require a scribe to be available during in-person school-based testsexams as per my Curtin Access Plan (CAP). What should I do?
Contact AccessAbility Services at Access.Ability@curtin.edu.au as soon as school-based test/exam details are known advising of your requirements and details.Please do this as early as possible...
My Curtin Access Plan (CAP) has expired. Can I get it re-instated?
Yes. Please email Access.Ability@curtin.edu.au with updated documentation (if your support needs, diagnosis, or caring responsibilities have changed) and call Reception on (08) 9266 7850 or Freecall: 1800 651 878 to book a 30-minute express appointme...
I have a Curtin Access Plan (CAP), but I don't know where it is. How can I get a copy of it?
All students have their CAPs sent to their student email, from a “do not reply” email address for them to review before completing their Student Declaration. The subject line of this email will be “Finalising your Curtin Access Plan.” Your CA...
I haven't received an Official Communication from my Unit Coordinator about my Curtin Access Plan (CAP). What should I do?
CAPs are automatically distributed to Unit Coordinators 7 days prior to the study period commencing. Unit Coordinators have 7 days to review a CAP and provide confirmation via Official Communications of what adjustments can be applied. If you have no...
I have Irlen SyndromeScotopic Sensitivity Syndrome. Am I eligible for a Curtin Access Plan (CAP)?
Students with Scotopic Sensitivity Syndrome/Irlen Syndrome can access a CAP by having an appropriately qualified health professional complete the Curtin University Health Professional Report. Adjustments such as coloured paper, the ability to wear c...
How recent must my documentation to organise a Curtin Access Plan (CAP) be?
Health professional documentation must meet the following currency requirements: For temporary or fluctuating conditions, you may be required to submit new documentation each semester or when your Curtin Access Plan expires.For permanent conditions, ...
Can my Curtin Access Plan (CAP) 'alternate examtest arrangements' be applied to school-based exams and tests?
Some alternative test/exam conditions are unable to be applied to tests/exams that are run by your school. These include things like morning or afternoon exam requests, which are only possible for Centrally Scheduled exams. ...
I require ergonomicassistive equipmentfurniture to be available to me in teaching venues and exams each study period, as per my Curtin Access Plan (CAP). What should I do?
Each study period, email AccessAbility Services at Access.Ability@curtin.edu.au as soon as you have completed class registration, advising of the equipment/furniture required and venue details....
Do I need to send a copy of my Curtin Access Plan (CAP) to my Unit Coordinator?
Once you have completed your declaration, your CAP should be automatically distributed to your Unit Coordinators. This will occur overnight if the CAP is activated within a current study period. Otherwise, the CAP will distribute 7 days before the st...
I require a wheelchair accessible venue, as per my Curtin Access Plan (CAP). What should I do?
Each study period, email AccessAbility Services at Access.Ability@curtin.edu.au as soon as you have completed class registration, advising of the venue details. AccessAbility will make arrangements or organise a venue change to ensure it is accessibl...
How long does it take for my Curtin Access Plan (CAP) to be active?
Your CAP will be sent to your student email address shortly after your appointment, provided you have supplied documentation of your medical condition/disability or caring responsibilities. Your CAP will only become active once you follow the link in...
How do I cancel a draft course application?
Here’s how to cancel a course application that you haven't yet submitted:Access the 'Cancel Draft Application Form' via ‘My Applicants’ in the Applicant Portal, or through the Cancel Draft Applications Form.Complete the required details and sel...
Why should I provide my personal details to a Curtin staff member if I am only making an enquiry?
If you choose to provide your details or additional information, we can offer more specific and tailored advice. Your information may also be used to send you updated and relevant materials related to your initial enquiry.You are under no obligation ...
What is HECS-HELP?
HECS-HELP is an Australian Government loan available to eligible students enrolled in a to defer their tuition fees. View the HECS-HELP page on the Study Assist website for eligibility criteria. Domestic students must submit an prior to the due ...
How do I change my gender details on my student record?
To change your gender details, you can submit an online request via the Change of Personal Details form or contact the team at Curtin Connect.Curtin systems are aligned with options defined by the Department of Education, so you are able to nominate:...
How do I contact Curtin Connect?
Curtin Connect is your hub for student service and support. Our team is on hand to help with a range of enquires throughout your time at Curtin, from your course application, to your graduation and everything in between! View our Frequently Asked Que...
What is an electronic Commonwealth Assistance Form (eCAF)?
An electronic Commonwealth Assistance Form (eCAF) is a request for government assistance for your tuition fees. If you are an eligible domestic student studying in Australia, you must submit an eCAF before the due date of the study period if you wish...
Are there any rental or financial assistance programs for on-campus accommodation?
You can visit our website to find detailed information about on-campus accommodation, along with available support and how to access it. Additionally, you can check the Curtin Scholarships website to see if you are eligible for any accommodation-rela...
I'd like to study at Curtin as an international student - how do I apply?
Applying to study at Curtin is easy - you can apply directly yourself or through a registered Curtin agent. Once you have chosen a Curtin course, view our instructions on how to apply. So we can provide an accurate assessment of your documents and ac...
What is SA-HELP?
SA-HELP is an Australian Government HELP loan available to eligible domestic students who do not wish to pay their upfront. View the Study Assist website for eligibility criteria. To defer your SSAF, you must submit an for SA-HELP before the due d...
In relation to admission into a course at Curtin, what is a domestic fee paying place?
A domestic fee paying (DFP) place is one where the university does not receive any government funding towards your enrolment. If you are enrolled in a domestic fee paying place, you must pay the full cost of your course. This will result in the cost ...
What is FEE-HELP?
FEE-HELP is an Australian Government loan available to eligible domestic students enrolled in a to defer their tuition fees. Eligibility criteria can be found on the FEE-HELP page of the Study Assist website. To have your fees deferred using a HEL...
How are my thesis fees determined?
If you are an international student, your thesis fees are calculated on a daily rate depending on when you enrol. If you are a domestic Higher Degree by Research (HDR) student, you are currently exempt from paying tuition fees. Your fees are supp...
What are the HELP eligibility requirements for New Zealand citizens?
If you are an eligible New Zealand Special Category Visa (SCV) holder and meet the requisite criteria, you will be able to access a HELP loan to pay your tuition fees.To be eligible, you must:Be a New Zealand citizen who holds a Special Category Visa...
What activities are available for my family and I to enjoy in Perth?
Perth is well known for its pristine beaches, bush life and the botanical magic of Kings Park. But step outside of the city and there are even more adventures to be had. With its spectacular coastline, unspoiled national parks and peaceful Islands, t...
How do I find out the status of my application for a higher degree by research?
You will be notified of the status of your application by the Graduate Research School. Please do not refer to the application status listed within the My Applications tab in eStudent for an update on your application status. This section is used onl...
How do I contact the Scholarships team?
Undergraduate and postgraduate coursework scholarships Drop in: Curtin Connect Building 102, Curtin University Perth Campus WA Phone: 1300 222 888 Email: Ask Connect Mail: Scholarships Office, Curtin University, PO Box U1987 Perth, Western Au...
What is the difference between FEE-HELP and HECS-HELP?
FEE-HELP and HECS-HELP are used by eligible students to defer tuition fees. Although both forms serve a similar purpose, a FEE-HELP form is completed for courses in which you have a and a HECS-HELP form is completed for courses in which you hav...
How do I change my name on Curtin's systems?
To update your formal or preferred name with Curtin University, follow the steps below: Log into OASIS. Click on My Studies tab, scroll down to locate the Student Details section on the right hand side. Select Change Personal Details. Complete ...
I just arrived in Perth and dont have any accommodation. What do I do?
Accommodation is in high demand on and off campus. We ask you to lock in your accommodation well in advance to arriving into Perth. Support is available if you need assistance finding accommodation. Our Accommodation Coaches will be able to provide a...
What documentation do I require to change my name or date of birth with Curtin?
To update your legal name with Curtin (this includes your first name, last name or other names) you will need to provide: ▪ one primary form of identification; and ▪ one secondary form of identification. When submitting your documents, e...
How do I contact the Kalgoorlie campus?
Students studying at the Kalgoorlie campus can contact Curtin Connect for student service support. Queries specific to the Kalgoorlie campus can be directed as below: Website: about.curtin.edu.au/campus-locations/kalgoorlie Phone: +61 8 9088 617...
I have submitted an eCAF without a TFN, will my fees still be deferred?
No. Your fees will not be deferred if you have submitted an electronic Commonwealth Assistance Form (eCAF) without a tax file number (TFN). If you are an eligible Commonwealth supported student, your eCAF will be approved, but you will need to submit...
Can I apply for a scholarship if I am an international student?
Yes. Scholarships are part of Curtin's commitment to rewarding academic excellence, supporting research and enabling students from all backgrounds to realise their potential. As an international student, your application is automatically assessed for...
How are scholarships paid at Curtin?
Curtin scholarship payments may contribute towards tuition fees, housing fees, cash payments or a combination of these. Scholarships that provide a cash payment will be paid directly into your nominated bank account according to the scholarship t...
I want to practice in the field of nursing or allied health in an overseas country with my Australian qualification. How can I organise registration for this country?
Curtin understands the value in our graduates’ qualifications being recognised for overseas registration. If you have graduated from Curtin within the last 10 years, we may be able to support you in the verification of your Curtin qualification. ...
What on campus facilities are available to students at Curtin?
Curtin offers a range of services and facilities on and off campus to enhance university life. Free and confidential advice is offered to provide support for study and learning strategies, career and culture as well as information on student associat...
What are my study HELP loan options?
If you are a domestic student, you may be eligible for subsidies and/or loans provided by the Australian government, including:Subsidies through Commonwealth supported places (CSP)Student loans through the Higher Education Loan Program (HELP)The main...
Can I study UniReady if I have a medical condition or disability?
Yes, we offer support services and resources to help you succeed in your studies. Find out more about how we can help....
Are there any courses or activities that may be offensive to me, my culture or my beliefs?
It is highly recommended that you read the course and unit information so you are fully aware of the essential requirements of study and can identify if any activities or content would conflict with your culture or beliefs. Some examples include th...
What are the pathways to meet the English entry requirements of my course?
There are a number of ways to meet the English language requirements. If you are an international student and did not meet the English language entry score required for your course, you may want to consider applying for a study program at Curtin ...