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I require ergonomicassistive equipmentfurniture to be available to me in teaching venues and exams each study period, as per my Curtin Access Plan (CAP). What should I do?
Each study period, email AccessAbility Services at Access.Ability@curtin.edu.au as soon as you have completed class registration, advising of the equipment/furniture required and venue details....
What is an electronic Commonwealth Assistance Form (eCAF)?
An electronic Commonwealth Assistance Form (eCAF) is a request for government assistance for your tuition fees. If you are an eligible domestic student studying in Australia, you must submit an eCAF before the due date of the study period if you wish...
What disability services are available at Curtin?
If you have a disability or health condition that affects your studies, contact our AccessAbility officers for support to explore services such as Curtin Access Plan and Curtin Specialist Mentoring Program. Curtin also offers a range of support serv...
What are my study HELP loan options?
If you are a domestic student, you may be eligible for subsidies and/or loans provided by the Australian government, including:Subsidies through Commonwealth supported places (CSP)Student loans through the Higher Education Loan Program (HELP)The main...
Are there any rental or financial assistance programs for on-campus accommodation?
You can visit our website to find detailed information about on-campus accommodation, along with available support and how to access it. Additionally, you can check the Curtin Scholarships website to see if you are eligible for any accommodation-rela...
What support is available to International students?
Adjusting to life in a new country can be a challenge, however, Curtin provides a range of personal and academic support to all of our students. Any student who has a problem, or question, or is finding studying difficult, can contact Student Wellbei...
How can I get disability and accessibility support?
You can get disability and accessibility support from AccessAbility Services at Curtin. Curtin PerthVisit the AccessAbility website OR book onlinePhone: +61 8 9266 7850 or 1800 651 878Email: access.ability@curtin.edu.auMail:AccessAbility ServicesCurt...
How do I get a tax file number (TFN)?
If you do not have a tax file number (TFN), there are two ways you can obtain one, depending on your circumstances. Option one: Lodge an application for a TFN on the Australian Taxation Office (ATO) website. After you’ve completed the application...
In relation to admission into a course at Curtin, what is a domestic fee paying place?
A domestic fee paying (DFP) place is one where the university does not receive any government funding towards your enrolment. If you are enrolled in a domestic fee paying place, you must pay the full cost of your course. This will result in the cost ...
What is FEE-HELP?
FEE-HELP is an Australian Government loan available to eligible domestic students enrolled in a to defer their tuition fees. Eligibility criteria can be found on the FEE-HELP page of the Study Assist website. To have your fees deferred using a HEL...
What are the HELP eligibility requirements for New Zealand citizens?
If you are an eligible New Zealand Special Category Visa (SCV) holder and meet the requisite criteria, you will be able to access a HELP loan to pay your tuition fees.To be eligible, you must:Be a New Zealand citizen who holds a Special Category Visa...
What is HECS-HELP?
HECS-HELP is an Australian Government loan available to eligible students enrolled in a to defer their tuition fees. View the HECS-HELP page on the Study Assist website for eligibility criteria. Domestic students must submit an prior to the due ...
Can I get a loan for my postgraduate course?
Eligible students studying in a postgraduate course, can apply for a to defer their tuition fees during their studies. The government FEE-HELP loan scheme allows students to defer their tuition fees as a HELP loan, so that up front payment is not re...
What is the difference between the 'Additional Days to Submit Assessments' on my CAP and Assessment Extensions?
The 'Additional Days to Submit Assessments' on your CAP are different to Assessment Extensions.Additional Days to Submit Assessments on CAP:An ongoing reasonable adjustment to accommodate for a disability/medical condition that is known in advance an...
In relation to admission into a course at Curtin, what is a Commonwealth supported place (CSP)?
A Commonwealth supported place (CSP) is an enrolment in a course where part of your tuition is subsidised by the Australian government, so you pay a lower tuition fee. CSPs are offered in undergraduate (Bachelor) courses and a select number of postgr...
What is the difference between FEE-HELP and HECS-HELP?
FEE-HELP and HECS-HELP are used by eligible students to defer tuition fees. Although both forms serve a similar purpose, a FEE-HELP form is completed for courses in which you have a and a HECS-HELP form is completed for courses in which you hav...
What is a Curtin Access Plan and how can I obtain one?
A Curtin Access Plan (CAP) is an official document developed by Curtin University’s AccessAbility Services to support students who have a diagnosed disability, medical or mental health condition, or significant caring responsibilities for a person...
Do I need to submit an eCAF if I am a postgraduate student?
If you are studying in a domestic fee paying course, you can apply to defer your fees using a FEE-HELP loan. You will need to complete an electronic Commonwealth Assistance Form (eCAF) for FEE-HELP prior to the study period fee due date. If you wil...
How do I develop a Curtin Access Plan?
Make an appointment with an AccessAbility advisor to discuss your situation and the support you may need at Curtin. If you can’t get to the Perth Campus, you can make a phone or online appointment. Please provide supporting documentation from your ...
Do I have to disclose my disability or health condition in the Curtin Access Plan (CAP)?
Your Curtin Access Plan (CAP) will only contain disability information that you choose to release, and your disability or medical information/health professional documentation will be kept confidential by AccessAbility Services in accordance with our...
Is interest charged to my HELP debt?
Whilst interest is not charged on HELP debts, indexation is added to your debt on 1 June each year. Indexation is applied to your debt to maintain its real value by adjusting it in line with changes in the cost of living. HELP debts are not indexed...
What is the New to Curtin Mentor Program?
The New to Curtin Mentor Program provides new students with the opportunity to connect with current students in a similar area of study to support them in their successful transition to studying at Curtin University. The program is available to all n...
I have submitted an eCAF without a TFN, will my fees still be deferred?
No. Your fees will not be deferred if you have submitted an electronic Commonwealth Assistance Form (eCAF) without a tax file number (TFN). If you are an eligible Commonwealth supported student, your eCAF will be approved, but you will need to submit...
Do I need to have Overseas Student Health Cover (OSHC) to study at Curtin?
If you are an international student on a subclass 500 student visa, you must maintain valid Overseas Student Health Cover (OSHC) at all times. It is a condition of your student visa that you and your dependants maintain adequate health insurance arra...
Where can I view frequently asked questions (FAQs) for prospective students?
Have a question about studying at Curtin? View our FAQs for prospective students. Currently studying at Curtin and have a question? View our FAQs for current students. ...
What events are held for mature age students during Orientation Week (O-Week)?
We run optional sessions for mature age and part-time students during Orientation Week (O-Week).These sessions can be found in your Personalised Orientation Planner, available in OASIS prior to O-Week. If you're unable to attend a session, replays of...
How do I pay back my HELP loan?
Once the study period census date has passed, any payments you make towards your HELP loan debt must be paid directly to the Australian Taxation Office (ATO). You will be required to make repayments to your HELP loan debt once your income is above t...
How does a student's employer set up a sponsorship to pay for the student's tuition fees (domestic or international student)?
Please visit the Sponsorship page on the Current students website for information on setting up a sponsorship. For further information, contact the Sponsor Fees team via their details below. Phone: 1300 222 888 Email: sponsorfees@curtin.edu.au ...
Are the Curtin campuses safe?
Your safety on campus is one of our biggest priorities. Curtin’s Safer Community Team makes sure the campus remains a safe and friendly place for all students and provides safety assistance to staff and students on campus.We work closely with our l...
How can I access financial support from the Australian government while studying?
Government payments and services are administered by Services Australia. Visit their website to check your eligibility and learn more about the types of financial support available to students. In addition, Curtin offers a wide range of scholarships...
What are my responsibilities if I am a sponsored HDR student or a HDR scholarship holder?
If you are a sponsored student or are receiving a scholarship, it is your responsibility to be aware of when your sponsorship or scholarship ceases, so that you do not unexpectedly begin to incur fees that you will be liable to pay. If you would like...
How do I know which scholarships I may be eligible for?
Curtin’s Scholarships site allows you to search and apply for scholarships specific to you. By filtering the search criteria you can generate all scholarships which are specific to you, your course of study or faculty you are in. Curtin offers both...
Who can I contact for OS Help loan enquiries?
The Go Global team can assist you if you have questions about OS Help loans.Email: goglobal@curtin.edu.auPhone: 1300 222 888 (ask for Go Global)Opening hours: 9:00am to 4:30pm, Monday to Friday (AWST)....
If I have additional days to submit assessments specified in my Curtin Access Plan (CAP), do I have to apply for an assessment extension to access them?
Additional days may be provided as a reasonable adjustment in a CAP. These days are different to extensions. They are provided to enable students to access additional supports, such as mentoring or study tools, to complete assessments on an equitable...
I require in-class support arrangements, such as a notetaker or Auslan interpreter, as per my Curtin Access Plan (CAP). What should I do?
Contact AccessAbility Services at Access.Ability@curtin.edu.au as soon as you have completed class registration, advising of your requirements, class times and locations.Please do this as early as possible ...
My exam timetable and conditions don't match up with my Curtin Access Plan (CAP) conditions. What should I do?
For any Centrally Scheduled exam, it is your responsibility to check your CAP conditions against your exam timetable when the draft & final exam timetable is released. If your exam timetable does not match your approved CAP conditions, please con...
I require a scribe to be available during in-person school-based testsexams as per my Curtin Access Plan (CAP). What should I do?
Contact AccessAbility Services at Access.Ability@curtin.edu.au as soon as school-based test/exam details are known advising of your requirements and details.Please do this as early as possible...
If I get a Curtin Access Plan (CAP) in the middle of the study period, does it apply for the remainder of the study period?
Yes, however Unit Coordinators and Teaching Support Officers require some time to apply alternative arrangements to school-based tests/exams. Please let your Unit Coordinator and AccessAbility Advisor know if you have any tests or assignments schedul...
How do I use rest breaks in my Curtin Access Plan (CAP) 'alternate testexam arrangements' in my exams?
In‑person exams:Raise your hand and tell the invigilator you are taking a rest break. The invigilator will record the start and end times on your exam cover sheet so your exam finish time can be adjusted correctly.Online exams:State to the camera t...
I have a Curtin Access Plan (CAP), but I don't know where it is. How can I get a copy of it?
All students have their CAPs sent to their student email, from a “do not reply” email address for them to review before completing their Student Declaration. The subject line of this email will be “Finalising your Curtin Access Plan.” Your CA...
I don't have a formal diagnosis or supporting documentation. Can I still apply to obtain a Curtin Access Plan (CAP)?
AccessAbility Services and CAPs are provided to students who can provide documentation or demonstrate a formal diagnosis. If you are on a waitlist to be assessed for a medical condition or disability, it may be possible to provide a short-term CAP if...
Can my Curtin Access Plan (CAP) 'alternate examtest arrangements' be applied to school-based exams and tests?
Some alternative test/exam conditions are unable to be applied to tests/exams that are run by your school. These include things like morning or afternoon exam requests, which are only possible for Centrally Scheduled exams. ...
I require captions and transcripts, as per my Curtin Access Plan (CAP). What should I do?
Contact AccessAbility Services at Access.Ability@curtin.edu.au as soon as you have completed class registration, advising of your requirements, unit code/name and the Unit Coordinator details.Please do this as early as possible...
My Curtin Access Plan (CAP) has expired. Can I get it re-instated?
Yes. Please email Access.Ability@curtin.edu.au with updated documentation (if your support needs, diagnosis, or caring responsibilities have changed) and call Reception on (08) 9266 7850 or Freecall: 1800 651 878 to book a 30-minute express appointme...
I haven't received an Official Communication from my Unit Coordinator about my Curtin Access Plan (CAP). What should I do?
CAPs are automatically distributed to Unit Coordinators 7 days prior to the study period commencing. Unit Coordinators have 7 days to review a CAP and provide confirmation via Official Communications of what adjustments can be applied. If you have no...
I have Irlen SyndromeScotopic Sensitivity Syndrome. Am I eligible for a Curtin Access Plan (CAP)?
Students with Scotopic Sensitivity Syndrome/Irlen Syndrome can access a CAP by having an appropriately qualified health professional complete the Curtin University Health Professional Report. Adjustments such as coloured paper, the ability to wear c...
How recent must my documentation to organise a Curtin Access Plan (CAP) be?
Health professional documentation must meet the following currency requirements: For temporary or fluctuating conditions, you may be required to submit new documentation each semester or when your Curtin Access Plan expires.For permanent conditions, ...
Do I need to send a copy of my Curtin Access Plan (CAP) to my Unit Coordinator?
Once you have completed your declaration, your CAP should be automatically distributed to your Unit Coordinators. This will occur overnight if the CAP is activated within a current study period. Otherwise, the CAP will distribute 7 days before the st...
I require a wheelchair accessible venue, as per my Curtin Access Plan (CAP). What should I do?
Each study period, email AccessAbility Services at Access.Ability@curtin.edu.au as soon as you have completed class registration, advising of the venue details. AccessAbility will make arrangements or organise a venue change to ensure it is accessibl...
How long does it take for my Curtin Access Plan (CAP) to be active?
Your CAP will be sent to your student email address shortly after your appointment, provided you have supplied documentation of your medical condition/disability or caring responsibilities. Your CAP will only become active once you follow the link in...
I have an external support worker who will be attending campus and classes with me. Do I need to register their attendance with anyone?
External support workers need to be registered with AccessAbility Services. If the student has a CAP, external support workers will be recorded as a support. If an External Support Worker is attending classes in person or online, AccessAbility Servi...
How do I cancel a draft course application?
Here’s how to cancel a course application that you haven't yet submitted:Access the 'Cancel Draft Application Form' via ‘My Applicants’ in the Applicant Portal, or through the Cancel Draft Applications Form.Complete the required details and sel...
What should I study and who can help me decide?
We would first encourage you to search our course offerings by visiting our Future Students webpage. This resource will assist in providing you with a suitable course, as well as up-to-date information about the course offering, admission criteria, f...
Who can help with my health insurance claims and other claims related queries?
You will need to contact your own Overseas Student Health Cover (OSHC) provider for claims related queries. If you own an OSHC with Medibank Private, please contact Medibank OSHC team on 134 148 or they can also be contacted via oshc@medibank.com.au....
What security and after-hours support is provided in on-campus accommodation?
All of our on-campus accommodation has CCTV security and is patrolled by Curtin’s Safer Community Team who offer 24/7 assistance, every day of the year. The highly trained team are available to help with security escorts back to residence, mechanic...
How do I contact Curtin Connect?
Curtin Connect is your hub for student service and support. Our team is on hand to help with a range of enquires throughout your time at Curtin, from your course application, to your graduation and everything in between! View our Frequently Asked Que...
How do I contact the Curtin Admissions team?
You can contact Curtin Connect for admission enquiries via one of the following options: Send us an enquiry: Current students can use our enquiry form (including past students and new applicants who have a Curtin Student ID). Select the option rel...
When do I need to pay my fees?
You need to pay your Tuition and Student Services Amenities Fees (SSAF) prior to the due date recorded on your eInvoice. If you are an international student commencing a new course, you must pay your tuition fees up front by the due date indicated o...
How do I order official documents online?
To place an official documents order online, please follow the steps below: 1. Log into OASIS. 2. Under the Welcome tab, click on Order Official Documents. 3. Follow the prompts to place your order and make payment. Your document order will be pr...
What is Curtin's Office of Alumni Relations?
The Office of Alumni Relations has been formed to keepp the Alumni network at Curtin healthy and strong, and to enhancing the reputation of Curtin graduates by fostering lifelong partnerships between former students and friends of the university. The...
What does the last withdrawal via eStudentOUA or academic penalty date mean?
The academic penalty date or last withdrawal via eStudent/Open Universities Australia, is the last date you are able to withdraw from units within that study period. If you withdraw from a unit any time between the and the academic penalty date, y...
Why can't I defer my offer to study at Curtin?
You may not be able to defer your offer due to one (or more) of the following reasons:Certain undergraduate courses do not allow deferrals - some courses (i.e. Bachelor of Medicine, Bachelor of Surgery) do not accept deferral.Offer has lapsed or has...
What is SA-HELP?
SA-HELP is an Australian Government HELP loan available to eligible domestic students who do not wish to pay their upfront. View the Study Assist website for eligibility criteria. To defer your SSAF, you must submit an for SA-HELP before the due d...
Is Curtin open on public holidays?
Curtin is closed on most public holidays. The public holidays Curtin will be closed for can be found below: New Years Day Australia Day Labour Day Good Friday Easter Monday Easter Tuesday (although this is not an official public holiday, Curt...
How do I contact the Scholarships team?
Undergraduate and postgraduate coursework scholarships Drop in: Curtin Connect Building 102, Curtin University Perth Campus WA Phone: 1300 222 888 Email: Ask Connect Mail: Scholarships Office, Curtin University, PO Box U1987 Perth, Western Au...
Can I defer my offer to study at Curtin?
You may be able to defer your offer for a period of up to 12 months. Instructions are listed on our Defer your offer page. If you changed your mind, and wish to: defer for more than 12 months due to extenuating circumstances: submit a request vi...
What happens if I do not pay my tuition fees on time?
New commencing international students If you do not pay your fees by the due date stated on your Letter of Offer, you won't be able to enrol in your course or obtain a Confirmation of Enrolment (CoE) or student visa. Continuing international studen...
How do I change my name on Curtin's systems?
To update your formal or preferred name with Curtin University, follow the steps below: Log into OASIS. Click on My Studies tab, scroll down to locate the Student Details section on the right hand side. Select Change Personal Details. Complete ...
I have not met the Maths prerequisite for entry in to the course I am interested in, what are my options?
If you have met Curtin's English entry requirement and achieved the required ATAR for your course of interest but have not met the mathematics prerequisite, one of the following options may assist: UniReady Enabling: the MATH0014 Mathematics for S...
What do I need to know about Orientation Week and is it compulsory?
Orientation Week (O-Week) takes place in the week prior to the commencement of each semester. All new students are required to attend.Besides the compulsory session for each faculty, we do recommend new students register for other sessions held durin...
I just arrived in Perth and dont have any accommodation. What do I do?
Accommodation is in high demand on and off campus. We ask you to lock in your accommodation well in advance to arriving into Perth. Support is available if you need assistance finding accommodation. Our Accommodation Coaches will be able to provide a...
Can I defer my scholarship offer for more than 12 months?
If you have exceptional circumstances and your scholarships conditions permit you to do so, you may apply to defer your scholarships for longer than 12 months. Each scholarship has its own conditions so its always best to check your Terms and co...
Where can I find more information on various support services offered at Curtin?
Student Wellbeing Advisory Service If you’re struggling with studies or wish to discuss personal issues with someone, contact our Student Wellbeing Advisory Service for counselling and wellbeing advices. Our service is free and confidential for a...
How do I apply for a scholarship?
Current students The scholarship application process is completed online. Current student scholarship applications generally open in January and Close in March for Semester 1 Scholarships, and open in June and close in August for Semester 2 Scholar...
Am I able to work whilst in receipt of a scholarship?
Yes, you may work for an employer whilst receiving a scholarship. If you are in receipt of a need-based scholarship and your financial situation changes, you are required to notify the Scholarships Office. You will then be advised of any impact this...
What will my personal details be used for if I submit an online enquiry to Curtin?
When you submit an enquiry online to Curtin Connect, some personal information will be captured. This will include your personal contact details which will be used by specialist Customer Service Officers to contact you to assist with your enquiry. A...
I am an international student with school-aged dependants. How do I arrange their schooling?
In Western Australia (WA), dependants of international students may be enrolled in either approved government (public) or non-government (private) schools registered by the Commonwealth Register of Institutions and Courses for Overseas Students (CRIC...
I've applied to study as an international student at Curtin and have received a Letter of Offer - how do I accept?
Your Letter of Offer will have instructions on accepting your offer to study at Curtin, including information on any documents required by Global Curtin admissions before you can be admitted to your course. To submit your completed acceptance documen...