What is happening?
Chinese international students are again being targeted via direct phone calls from scammers. Scammers with a Mandarin accent are posing as employees of DHL Express, accusing students of criminal behaviour.
The scammers claim that they have intercepted an international parcel with the students name and address on it. They also claim that the alleged parcel contains multiple bankcards, fake passports and has been used for criminal activities. Visit the Scamwatch website for more details about this scam.
Anyone contacted in this way should end the call and not disclose any personal information. You should also immediately report the scam to Scamwatch, and Curtin’s IT Service Centre.
Supports for students
If you are concerned for your safety or wellbeing, then you can contact the Safer Community Team on 9266 4444 for a confidential discussion. Alternatively, you can contact Curtin Connect or Guild Student Assist for support.
Tips for students:
- Don’t answer phone calls from unknown and private caller IDs. If it’s important, the caller will leave a message and you can return it later.
- Don’t provide or disclose any personal information to unsolicited calls, even if they appear to come from a Government organisation.
- Never give a credit card or online bank account details over the phone.
- Take note of any details (websites and numbers) that has been provided and double check this and make sure it is credible.
- Subscribe to Scamwatch radar alerts to stay up-to-date with the latest scam alerts.
If you are concerned that your identity has been compromised, contact the National Identity and Cyber Support Service (IDCARE) now.
