Appeals
Students can seek to have a decision reviewed if they feel:
- A decision has been made without full knowledge of the circumstances
- They have been unfairly treated in some way.
Types of appeals
Each type of appeal has its own process that needs to be followed. Choose the type of appeal that is applicable to your situation.
| Academic status | Placed on Terminated status |
| Admission or selection | Denied admission or selection |
| Assessment | Dissatisfied with an assessment task mark or unit’s final result |
| Cancellation of enrolment | For international students only |
| Credit for recognised learning | Credit for recognised learning has been denied |
| electronic Commonwealth Assistance Notice | If you believe the information displayed on your eCAN is incorrect |
| Enrolment | Enrolment denied |
| Leave of absence | Leave of absence has been denied |
| Misconduct | A determination or penalty has been issued relating to misconduct |
| Refund and remission of fees | Application for a refund and remission of fees has been denied |
For international students
For higher degree by research students
External appeals
Students who are not satisfied with the University’s internal appeals processes can lodge an external appeal with the National Student Ombudsman (NSO).
This service is free, confidential, and available to prospective, current, and former students, both domestic and international, in undergraduate and postgraduate degrees.
While it is not required to exhaust internal appeal rights before contacting the NSO, it is suggested that internal appeal rights are exhausted as the NSO may refer the case back to the University if the processes have not been concluded.
Support and assistance
For assistance with preparing for an appeal you can contact:
Guild Faculty Student Representative