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There are many agencies in Western Australia that provide 24-hour crisis lines, counselling, family and child protection, mental health services and emergency relief. They can help you deal with most emergencies.
On-campus emergencies and personal crises
For wellbeing or counselling emergencies on campus during office hours, please contact the Counselling Service on (08) 9266 7850. You can speak with the triage counsellor, who will then schedule an appointment that best meets the urgency and complexity of your situation.
For life-threatening emergencies (Fire, Police or Ambulance):
Call 0 000 from an internal phone
Call 000 from an external or mobile phone.
For general security assistance including non-life threatening emergencies:
Call 4444 from an internal phone
Call 9266 4444 from an external or mobile phone.
Off-campus emergencies
Agency
Contact
Life threatening emergencies (police/fire/ambulance)
000
Police (non-emergency)
131 444
Sexual Assault Resource Centre
(08) 9340 1828
Alcohol and Drug Information Service
(08) 9442 5000 or 1800 198 024 (Freecall for regional WA)
Healthdirect
1800 022 222
Poisons Information Centre
13 11 26
Medical Locum Service (after hours only)
(08) 9328 7111
Agency/Service
Operating hours
Contact
Homeless Advisory Board Hotline
8am – 5pm
1800 065 892 (Freecall)
Food parcels, cheap accomodation and more
8.30am – 5pm weekdays
(08) 9311 8111 or (08)9311 8188 (after hours)
Salvation Army – emergency food parcels and clothing
8.30am – 4.30pm
(08) 9223 1199 or 1800 000 599 (Freecall)
Crisis Care – emergency food parcels and clothing
24 hours
1800 199 008
Second Harvest – low-priced food
6am – 12pm
(08) 9277 3756
St Vincent De Paul Society – emergency relief
9am – 1pm weekdays
1300 794 054
Agency
Contact
If your life is in danger
000
Suicide Call Back Service
1300659467
Lifeline
13 11 14
Crisis Care
(08) 9223 1111 or 1800 199 008 (Freecall)
Samaritans
(08) 9381 5555 or 1800 198 313 (Freecall)
Samaritans Youthline (under 25 years)
(08) 9388 2500 or 1800 198 313 (Freecall)
Agency
Contact
Crisis Care
(08) 9223 1111 or 1800 199 008 (Freecall)
Family Helpline
(08) 9223 1100 or 1800 643 000 (Freecall)
Men’s Domestic Violence Helpline
(08) 9223 1199 or 1800 000 599 (Freecall)
Legal Aid Domestic Violence Helpline
(08) 9261 6524
Parenting Line
(08) 9272 1466 or 1800 654 432 (Freecall)
Please attend the nearest hospital emergency department if you:
Urgently need psychiatric medication.
Are feeling suicidal.
Need hospitalisation.
The following is a list of contact information for hospital emergency departments:
Hospital
Location
Contact
Fiona Stanley Hospital
11 Robin Warren Dr, Murdoch
(08) 6152 2222
Royal Perth Hospital
Wellington St, Perth
(08) 9224 2244
Sir Charles Gairdner Hospital
Verdun St, Nedlands
(08) 9346 3333
Graylands Hospital
Brockway Rd, Claremont
(08) 9347 6600
Joondalup Hospital
Shenton Ave, Joondalup
(08) 9400 9400
During business hours, please call your local mental health service: