{"id":152001,"date":"2022-11-29T14:19:10","date_gmt":"2022-11-29T06:19:10","guid":{"rendered":"https:\/\/www.curtin.edu.au\/study\/?post_type=pd&#038;p=152001"},"modified":"2025-10-28T10:37:19","modified_gmt":"2025-10-28T02:37:19","slug":"crisis-leadership","status":"publish","type":"pd","link":"https:\/\/www.curtin.edu.au\/study\/prof-development\/crisis-leadership\/","title":{"rendered":"Crisis leadership"},"content":{"rendered":"\n<p>Crisis by its very nature, whether organisational, community or national, is an unprecedented event. Such events typically cause confusion and uncertainty, with little time to plan and prepare, and leading employees to look to leaders for answers.<\/p>\n\n\n\n<p>Organisations need to understand the nature and impact of a crisis event, and how to augment the leadership competencies required to tackle such an event. Organisational culture is key to creating an environment where people are important and proactive crisis management strategies, plans and actions, a priority.&nbsp;&nbsp;A crisis is the moment where leaders and businesses must rise to the occasion.<\/p>\n\n\n\n<p>This two-day masterclass will allow participants to explore the tools, actions and leadership strategies to respond to the situation at hand. The workshop will focus on understanding the risks inherent in a crisis event, and the importance of proactive preparedness. Crisis management will be explored through a communication lens with critical roles such as corporate relations, human resources, health and safety and management more generally identified as key to effective crisis management.<\/p>\n\n\n<mimas-block \n        block-name=\"accordion\"\n        role=\"complementary\"\n        aria-label=\"Accordion content\"\n        data-segment=\"all\">\n\n                \n\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Learning-outcomes\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Learning-outcomes\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Learning-outcomes\">Learning outcomes<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Learning-outcomes\" aria-hidden=\"true\">\n                    <p>On completion of this masterclass, you\u2019ll be able to:<\/p>\n<ul>\n<li>Understand leadership responses during a business crisis, develop and implement strategies.<\/li>\n<li>Develop business strategies and leadership competencies to ensure that organisations and relevant stakeholders are able to prepare for, manage and recover from crisis.<\/li>\n<li>Explore communication and supply management during a crisis.<\/li>\n<li>Knowledge of the impacts of human resource management to crisis.<\/li>\n<li>Development of Business Continuity Management to enable business operations to plan, exercise and recover from crisis effectively.<\/li>\n<\/ul>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Who-is-the-program-for?\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Who-is-the-program-for?\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Who-is-the-program-for?\">Who is the program for?<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Who-is-the-program-for?\" aria-hidden=\"true\">\n                    <p>Leaders and managers play an extremely important role during crisis. This program is designed for all leaders, departmental (functional) managers, communication managers, HR and work, health and safety professionals, and project managers.<\/p>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Program-schedule-|--Day-1\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Program-schedule-|--Day-1\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Program-schedule-|--Day-1\">Program schedule |  Day 1<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Program-schedule-|--Day-1\" aria-hidden=\"true\">\n                    <table>\n<tbody>\n<tr>\n<td><strong>Time<\/strong><\/td>\n<td><strong>Title <\/strong><\/td>\n<td><strong>Facilitator <\/strong><\/td>\n<\/tr>\n<tr>\n<td>9:00am \u2013 10:30am<\/td>\n<td>Crisis Management<\/td>\n<td>Dr James Earnest<\/td>\n<\/tr>\n<tr>\n<td>10:30am \u2013 11:00am<\/td>\n<td>Morning tea<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>11:00am \u2013 12:30pm<\/td>\n<td>\n<ul>\n<li>Crisis Communication &amp; the Issues Lifecycle<\/li>\n<li>Types of crisis and communication needs<\/li>\n<\/ul>\n<\/td>\n<td>Associate Professor Katharina Wolf<\/td>\n<\/tr>\n<tr>\n<td>12:30pm \u2013 1:15pm<\/td>\n<td>Lunch<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>1:15pm \u2013 2:30pm<\/td>\n<td>\n<ul>\n<li>Employer obligations<\/li>\n<li>Examining people response to crisis<\/li>\n<li>Importance of prioritising employees<\/li>\n<\/ul>\n<\/td>\n<td>Dr Eileen Aitken-Fox<\/td>\n<\/tr>\n<tr>\n<td>2:45pm \u2013 3:00pm<\/td>\n<td>Afternoon tea<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>3:00pm \u2013 4:30pm<\/td>\n<td>\n<ul>\n<li>Business Continuity Management<\/li>\n<li>Supply Chain Crisis Management<\/li>\n<li>Wrap up<\/li>\n<\/ul>\n<\/td>\n<td>Dr James Earnest<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Program-schedule-|--Day-2\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Program-schedule-|--Day-2\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Program-schedule-|--Day-2\">Program schedule |  Day 2<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Program-schedule-|--Day-2\" aria-hidden=\"true\">\n                    <table>\n<tbody>\n<tr>\n<td><strong>Time<\/strong><\/td>\n<td><strong>Title <\/strong><\/td>\n<td><strong>Facilitator <\/strong><\/td>\n<\/tr>\n<tr>\n<td>9:00am \u2013 10:30am<\/td>\n<td>Supply Change Management<\/td>\n<td>Dr James Earnest<\/td>\n<\/tr>\n<tr>\n<td>10:30am \u2013 11:00am<\/td>\n<td>Morning tea<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>11:00am \u2013 12:30pm<\/td>\n<td>\n<ul>\n<li>Key stakeholders and communication channels<\/li>\n<li>Recovery communication<\/li>\n<\/ul>\n<\/td>\n<td>Associate Professor Katharina Wolf<\/td>\n<\/tr>\n<tr>\n<td>12:30pm \u2013 1:15pm<\/td>\n<td>Lunch<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>1:15pm \u2013 2:30pm<\/td>\n<td>\n<ul>\n<li>Employer obligations; both physical and psychosocial harm<\/li>\n<\/ul>\n<\/td>\n<td>Dr Eileen Aitken-Fox<\/td>\n<\/tr>\n<tr>\n<td>2:45pm \u2013 3:00pm<\/td>\n<td>Afternoon tea<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>3:00pm \u2013 4:30pm<\/td>\n<td>\n<ul>\n<li>Closing<\/li>\n<\/ul>\n<\/td>\n<td>Dr James Earnest<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Credit-for-recognised-learning\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Credit-for-recognised-learning\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Credit-for-recognised-learning\">Credit for recognised learning<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Credit-for-recognised-learning\" aria-hidden=\"true\">\n                    <p>When you complete this course, you can choose to study further, and may be eligible to receive up to 10 credit points towards Curtin\u2019s flagship MBA Program and the Master of Human Resources.<\/p>\n\n        \n                            \n                    <\/div>\n<\/div>\n        \n<\/mimas-block>","protected":false},"excerpt":{"rendered":"<p>This one-day masterclass will allow participants to explore the tools, actions and leadership strategies to respond to the situation at hand. The workshop will focus on understanding the risks inherent in a crisis event, and the importance of proactive preparedness. Crisis management will be explored through a communication lens with critical roles such as corporate relations, human resources, health and safety and management more generally identified as key to effective crisis management.<\/p>\n","protected":false},"parent":0,"menu_order":8,"template":"single-pd.php","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","wds_primary_pd-categories":0,"footnotes":""},"pd-categories":[57,59],"class_list":["post-152001","pd","type-pd","status-publish","hentry","pd-categories-cbs-masterclasses","pd-categories-previous-masterclasses"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd\/152001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/types\/pd"}],"version-history":[{"count":5,"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd\/152001\/revisions"}],"predecessor-version":[{"id":179073,"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd\/152001\/revisions\/179073"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/media?parent=152001"}],"wp:term":[{"taxonomy":"pd-categories","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd-categories?post=152001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}