{"id":135462,"date":"2021-07-06T10:40:13","date_gmt":"2021-07-06T02:40:13","guid":{"rendered":"https:\/\/www.curtin.edu.au\/study\/?post_type=pd&#038;p=135462"},"modified":"2025-09-15T11:32:28","modified_gmt":"2025-09-15T03:32:28","slug":"being-a-better-client","status":"publish","type":"pd","link":"https:\/\/www.curtin.edu.au\/study\/prof-development\/being-a-better-client\/","title":{"rendered":"Being a better client"},"content":{"rendered":"\n<p>Many organisations are turning to external vendors to help them deliver projects. Any time an organisation outsources something they don\u2019t have the in-house skills to deliver, they become a client. A good client-vendor relationship can be the difference between the project being a success or a failure.<\/p>\n\n\n\n<p>This masterclass will teach you what it means to be a good client and how your interactions with vendors can help ensure your project\u2019s success. You\u2019ll learn from Associate Professor Brad Carey, drawing insights from research, real life case studies and best practice examples. By the end of this class, you\u2019ll know how to improve internal project management processes to achieve the best value on your projects.<\/p>\n\n\n\n<p>This masterclass is part of the Project Management Masterclass Series, which consists of five modules. Each module can be taken individually, or participants can receive a discount by enrolling in all five. <a href=\"https:\/\/www.curtin.edu.au\/study\/prof-development\/project-management-masterclass-series\/\" data-type=\"link\" data-id=\"https:\/\/www.curtin.edu.au\/study\/prof-development\/project-management-masterclass-series\/\" target=\"_blank\" rel=\"noreferrer noopener\">Find out more about the Project Management Masterclass Series.<\/a><\/p>\n\n\n<mimas-block \n        block-name=\"accordion\"\n        role=\"complementary\"\n        aria-label=\"Accordion content\"\n        data-segment=\"all\">\n\n                \n\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Learning-outcomes\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Learning-outcomes\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Learning-outcomes\">Learning outcomes<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Learning-outcomes\" aria-hidden=\"true\">\n                    <ul>\n<li>Understand the importance of the client\u2019s role in projects.<\/li>\n<li>Learn how to reduce risk on projects by improving procurement and project management processes.<\/li>\n<li>Learn to write better requests for proposals\/quotations, leading to more successful projects.<\/li>\n<li>Learn to identify experts and utilise their expertise.<\/li>\n<li>Learn to improve reporting and communication processes, dramatically reducing administrative work.<\/li>\n<li>Appreciate the value created in the project chain, rather than just focusing on price.<\/li>\n<\/ul>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Who-is-this-program-for?\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Who-is-this-program-for?\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Who-is-this-program-for?\">Who is this program for?<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Who-is-this-program-for?\" aria-hidden=\"true\">\n                    <ul>\n<li>Anyone in the public or private sector who works on projects involving collaboration between multiple organisations.<\/li>\n<li>Anyone involved in the procurement of goods and services, or management of subcontractors and suppliers.<\/li>\n<li>Owners and managers of small businesses in project-centric industries, such as construction, engineering, IT, etc.<\/li>\n<li>Middle and senior executives responsible for improving project management processes and practices.<\/li>\n<li>Professionals working in a project management office.<\/li>\n<li>Project management consultants.<\/li>\n<\/ul>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Program-schedule\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Program-schedule\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Program-schedule\">Program schedule<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Program-schedule\" aria-hidden=\"true\">\n                    <table id=\"tablepress-242\" class=\"tablepress tablepress-id-242\">\n<thead>\n<tr class=\"row-1\">\n<th class=\"column-1\">Time<\/th>\n<th class=\"column-2\">Title<\/th>\n<th class=\"column-3\">Facilitator<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2\">\n<td class=\"column-1\">9:00am \u2013 10:30am<\/td>\n<td class=\"column-2\">Understanding the client\u2019s role<\/td>\n<td class=\"column-3\">Brad Carey<\/td>\n<\/tr>\n<tr class=\"row-3\">\n<td class=\"column-1\">10:30am \u2013 11:00am<\/td>\n<td class=\"column-2\">Morning tea<\/td>\n<td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-4\">\n<td class=\"column-1\">11:00am \u2013 12:30pm<\/td>\n<td class=\"column-2\">Valuing solutions over specifications<\/td>\n<td class=\"column-3\">Brad Carey<\/td>\n<\/tr>\n<tr class=\"row-5\">\n<td class=\"column-1\">12:30pm \u2013 1:15pm<\/td>\n<td class=\"column-2\">Lunch<\/td>\n<td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-6\">\n<td class=\"column-1\">1:15pm \u2013 2:30pm<\/td>\n<td class=\"column-2\">Preparing better RFP\/RFQs<\/td>\n<td class=\"column-3\">Brad Carey<\/td>\n<\/tr>\n<tr class=\"row-7\">\n<td class=\"column-1\">2:30pm \u2013 3:00pm<\/td>\n<td class=\"column-2\">Afternoon tea<\/td>\n<td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-8\">\n<td class=\"column-1\">3:00pm \u2013 4:30pm<\/td>\n<td class=\"column-2\">Delivering benefits through best value PM<\/td>\n<td class=\"column-3\">Brad Carey<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n        \n                            \n                    <\/div>\n<\/div>\n        \n<\/mimas-block>","protected":false},"excerpt":{"rendered":"<p>This masterclass will teach you what it means to be a good client and how your interactions with vendors can help ensure your project\u2019s success. You\u2019ll learn from Associate Professor Brad Carey, drawing insights from research, real life case studies and best practice examples. <\/p>\n","protected":false},"parent":0,"menu_order":14,"template":"single-pd.php","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","wds_primary_pd-categories":0,"footnotes":""},"pd-categories":[57,62],"class_list":["post-135462","pd","type-pd","status-publish","hentry","pd-categories-cbs-masterclasses","pd-categories-pm-masterclass-series"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd\/135462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/types\/pd"}],"version-history":[{"count":5,"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd\/135462\/revisions"}],"predecessor-version":[{"id":178239,"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd\/135462\/revisions\/178239"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/media?parent=135462"}],"wp:term":[{"taxonomy":"pd-categories","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/study\/wp-json\/wp\/v2\/pd-categories?post=135462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}