{"id":4620,"date":"2021-11-16T14:52:13","date_gmt":"2021-11-16T06:52:13","guid":{"rendered":"https:\/\/www.curtin.edu.au\/students\/?page_id=4620"},"modified":"2026-01-29T09:04:18","modified_gmt":"2026-01-29T01:04:18","slug":"guides","status":"publish","type":"page","link":"https:\/\/www.curtin.edu.au\/students\/essentials\/it\/guides\/","title":{"rendered":"System help and guides"},"content":{"rendered":"\n\n \n\n
\n

Get IT Support<\/h3><\/div>

If you can\u2019t find the answer you\u2019re looking for here, you can contact Curtin Connect or drop into one of the IT help desks at the Perth Campus.<\/p><\/div>

  • Contact Curtin Connect<\/a><\/li><\/ul><\/div><\/div>

    Software Downloads<\/h3><\/div>

    Looking for software download instructions? See our Software for students page.<\/p><\/div>

    • Visit Software for Students<\/a><\/li><\/ul><\/div><\/div> <\/div>\n<\/mimas-block>\n\n\n\n\n \n\n
      \n

      Blackboard<\/h3><\/div>

      Blackboard is Curtin’s online learning management system. It includes lecture notes, online assessments, discussion forums and more. It’s available through the My Studies and eVALUate tab in OASIS.<\/p><\/div>

      • View Blackboard help and guides<\/a><\/li><\/ul><\/div><\/div>

        iLecture<\/h3><\/div>

        iLecture (sometimes referred to as Echo360) provides recordings of lectures which you can watch on your desktop, laptop or mobile device. It’s accessible within Blackboard.<\/p><\/div>

        • View iLecture help and guides<\/a><\/li><\/ul><\/div><\/div>

          Endnote<\/h3><\/div>

          Endnote helps you create bibliographies and add them to Microsoft Word documents in standard referencing formats.<\/p><\/div>

          • View Endnote help and guides<\/a><\/li><\/ul><\/div><\/div>

            Respondus Monitor with Lockdown Browser<\/h3><\/div>

            Curtin is transitioning to Respondus Monitor with Lockdown Browser for remote supervision of online tests and exams.<\/p><\/div>

            • View Respondus Monitor with Lockdown Browser help<\/a><\/li><\/ul><\/div><\/div>

              OASIS<\/h3><\/div>

              OASIS is your online student portal and provides access to all your administrative and study needs including enrolment details, your timetable, unit outlines, student email and Blackboard.<\/p><\/div>

              • View OASIS help and guides<\/a><\/li><\/ul><\/div><\/div>

                Multi-Factor Authentication<\/h3><\/div>

                Multi-Factor Authentication (MFA) provides an extra layer of security that helps protect your account by requiring two forms of verification when logging in.<\/p><\/div>

                • Learn more about MFA<\/a><\/li><\/ul><\/div><\/div> <\/div>\n<\/mimas-block>\n\n\n\n\n \n\n
                  \n

                  eStudent<\/h3><\/div>

                  eStudent provides an online view of your information in the Curtin student database.<\/p><\/div>

                  • View eStudent help<\/a><\/li><\/ul><\/div><\/div>

                    Student email<\/h3><\/div>

                    Your student email is your email account ending with @student.curtin.edu.au. It\u2019s hosted by Office 365 by Microsoft.<\/p><\/div>

                    • View student email help and guides<\/a><\/li><\/ul><\/div><\/div>

                      Turnitin<\/h3><\/div>

                      When you submit your assignments through Turnitin in Blackboard, it compares your text against a database of other sources, and shows any matches.<\/p><\/div>

                      • View Turnitin help and guides<\/a><\/li><\/ul><\/div><\/div>

                        Microsoft Teams<\/h3><\/div>

                        Microsoft Teams (MS Teams) is a collaboration platform within the Microsoft 365 suite designed to facilitate communication and teamwork.<\/p><\/div>

                        • View Microsoft Teams help and guides<\/a><\/li><\/ul><\/div><\/div>

                          Applicant Portal<\/h3><\/div>

                          You can apply for Curtin courses online through the Applicant Portal.<\/p><\/div>

                          • View Applicant Portal help guide<\/a><\/li><\/ul><\/div><\/div>

                            Plan Your Timetable<\/h3><\/div>

                            Plan Your Timetable allows you to view class timetabling options for individual units and plan a potential timetable for different combinations of units.<\/p><\/div>

                            • View Plan Your Timetable help and guides<\/a><\/li><\/ul><\/div><\/div>

                              elsie<\/h3><\/div>

                              elsie is an iPhone\/Android app for Curtin students that offers a mobile portal into your Curtin life.<\/p><\/div>

                              • Learn more about elsie<\/a><\/li><\/ul><\/div><\/div> <\/div>\n<\/mimas-block>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":327,"featured_media":0,"parent":860,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-landing.php","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"tags":[],"class_list":["post-4620","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-13 19:16:31","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"post_tag","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/4620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/users\/327"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/comments?post=4620"}],"version-history":[{"count":5,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/4620\/revisions"}],"predecessor-version":[{"id":42250,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/4620\/revisions\/42250"}],"up":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/pages\/860"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/media?parent=4620"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/students\/wp-json\/wp\/v2\/tags?post=4620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}