{"id":7569,"date":"2019-06-13T01:30:49","date_gmt":"2019-06-12T17:30:49","guid":{"rendered":"https:\/\/www.curtin.edu.au\/news\/upcoming-maintenance-affecting-some-software-products\/"},"modified":"2022-12-07T13:09:25","modified_gmt":"2022-12-07T05:09:25","slug":"upcoming-maintenance-affecting-some-software-products","status":"publish","type":"post","link":"https:\/\/www.curtin.edu.au\/news\/upcoming-maintenance-affecting-some-software-products\/","title":{"rendered":"Upcoming maintenance affecting some software products"},"content":{"rendered":"<p>Curtin Information Technology Services (CITS) will be undertaking maintenance on Curtin infrastructure that may affect a number of software products used in labs and on office computers. Software may be briefly unavailable during the four (4) hour maintenance period.<\/p>\n<p>The majority of software products included in this maintenance is used for learning and teaching, with some of the most common products being:<\/p>\n<ul>\n<li>MAPTEK Vulcan<\/li>\n<li>GEMCOM &#8220;SURPAC Whittle Minex&#8221;<\/li>\n<li>Soft-Blast JKSimBlast<\/li>\n<li>KAPPA Engineering KAPPA<\/li>\n<li>Manitoba HVDC PSCAD<\/li>\n<li>DigSILENT PowerFactory<\/li>\n<li>PLAXIS plaxis2D\/3D<\/li>\n<li>Schlumberger ECLIPSE\/Petrel<\/li>\n<li>TopCON CivilCAD<\/li>\n<li>AdamTech 3DM Analyst<\/li>\n<li>IHS Kingdom<\/li>\n<li>Desktop Technology NewsBoss<\/li>\n<li>Gerber Accumark<\/li>\n<\/ul>\n<p><strong>When is this going to happen?<\/strong><\/p>\n<p>Between <strong>8am and 12pm (AWST) <\/strong>on<strong> Tuesday, 25 June 2019<\/strong>.<\/p>\n<p><strong>How will this affect you?<\/strong><\/p>\n<p>You may be unable to run software that is dependent on licence servers. \u00a0Possible issues include (but are not limited to):<\/p>\n<ul>\n<li>Software and software suites loading with a licence error message; or<\/li>\n<li>Software and software suites being completely unavailable.<\/li>\n<\/ul>\n<p>Services will return to normal once the maintenance has been completed.<\/p>\n<p><strong>Further Information<\/strong><\/p>\n<p>Many of Curtin\u2019s software products require the use of a paid licence. Some of these licences are made available to students and staff via licence servers.<\/p>\n<p>If you have any issues following completion of the upgrade contact the <strong>IT Service Desk<\/strong> on <strong>08 9266 9000<\/strong> or email <a href=\"mailto:service.desk@curtin.edu.au\">service.desk@curtin.edu.au<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Find out if you will be affected by software unavailability on Tuesday 25 June.<\/p>\n","protected":false},"author":4317,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","wds_primary_category":0,"wds_primary_research-areas":0,"footnotes":""},"categories":[1],"tags":[],"research-areas":[],"class_list":["post-7569","post","type-post","status-publish","format-standard","hentry","category-uncategorised"],"acf":{"post_options":{"":null,"additional_content":{"title":"","content":"","image":false},"related_courses":false,"credits":{"author":"","photographer":"","media":false},"display_author":true,"banner":{"image":false}}},"featured_image":false,"author_meta":{"first_name":"Jaeger","last_name":"Wieland","display_name":"Jaeger Wieland"},"publishpress_future_action":{"enabled":false,"date":"2026-04-14 19:16:31","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/posts\/7569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/users\/4317"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/comments?post=7569"}],"version-history":[{"count":0,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/posts\/7569\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/media?parent=7569"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/categories?post=7569"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/tags?post=7569"},{"taxonomy":"research-areas","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/research-areas?post=7569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}