{"id":28288,"date":"2025-06-18T11:22:54","date_gmt":"2025-06-18T03:22:54","guid":{"rendered":"https:\/\/www.curtin.edu.au\/news\/?post_type=oasis-news&#038;p=28288"},"modified":"2025-06-18T11:23:24","modified_gmt":"2025-06-18T03:23:24","slug":"email-security-updates-are-coming","status":"publish","type":"oasis-news","link":"https:\/\/www.curtin.edu.au\/news\/oasis-news\/email-security-updates-are-coming\/","title":{"rendered":"Email security updates are live"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\"><em>Reading time: 1 minute<\/em><\/h5>\n\n\n\n<p>To better protect Curtin\u2019s data and systems, DTS have rolled out important email security improvements. These updates will help block phishing attempts, reduce spam and strengthen how emails are sent and received at Curtin.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What\u2019s Changing?&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Incoming Emails&nbsp;<\/h3>\n\n\n\n<p><strong>Suspicious emails will now go to quarantine<\/strong> &nbsp;<br>Emails flagged as phishing or high-confidence spam will be held in quarantine instead of being sent to junk.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>This extra step prevents risky emails from landing in your inbox while still giving you the ability to review them if needed.<\/em>&nbsp;<\/li>\n\n\n\n<li><em>You can review and safely release legitimate messages from quarantine.<\/em>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Focus on legitimate emails<\/strong>&nbsp;<br>Low-risk, bulk emails (e.g. newsletters you have signed up for) will no longer be filtered as junk and will arrive to your inbox.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>This helps ensure that security filters stay focused on true threats rather than promotional content.<\/em> <\/li>\n\n\n\n<li><em>You can use the Focused Inbox feature in Outlook, delete or manually mark these as junk, or unsubscribe from unwanted newsletters to keep your inbox organised.<\/em>&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Outbound Emails&nbsp;<\/h3>\n\n\n\n<p><strong>Limits will apply on how many emails you can send<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>500 external emails\/hour&nbsp;<\/li>\n\n\n\n<li>1,000 internal emails\/hour&nbsp;<\/li>\n\n\n\n<li>1,000 total emails\/day<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>These limits help detect and contain compromised accounts, preventing mass email scams and spam outbreaks.<\/em>&nbsp;<\/li>\n\n\n\n<li><em>These limits do not apply to email marketing platforms or bulk email software.<\/em><\/li>\n\n\n\n<li><em>If you exceed these limits, your emails will fail to send.&nbsp;You&#8217;ll need to log a <\/em><a href=\"https:\/\/supportu.curtin.edu.au\/sp?id=sc_cat_item&amp;sys_id=57114477c39856505d761a4ed401317a\" target=\"_blank\" rel=\"noreferrer noopener\"><em>SupportU request<\/em><\/a><em> to be removed from the Restricted Users list before you can send emails again.<\/em>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Automatic forwarding will be turned off<\/strong>&nbsp;<br>Forwarding rules that send emails to personal or external addresses will no longer work.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>This reduces the risk of sensitive information being unintentionally shared or targeted through less secure inboxes.<\/em>&nbsp;<\/li>\n\n\n\n<li><em>Manually check your Curtin inbox, add your Curtin email account to your preferred mail client, or set your email account up on a mobile device to stay connected.<\/em>&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Attachments&nbsp;<\/h3>\n\n\n\n<p><strong>Some risky file types will be blocked<\/strong>&nbsp;<br>Files with a high risk of carrying malware (e.g. .exe, .bat, .iso) will no longer be allowed via email.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>These files are commonly used in attacks and will be blocked before they reach your device.<\/em>&nbsp;<\/li>\n\n\n\n<li><em>You<\/em> <em>can use SharePoint or OneDrive links for sharing files instead.<\/em>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Malware-infected attachments will be automatically quarantined<\/strong>&nbsp;<em><br><\/em>Messages identified as containing malware will be held for review by DTS.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em><em>This helps prevent harmful content from ever being opened or spread further.<\/em>&nbsp;<\/em><\/li>\n\n\n\n<li><em>If you believe a legitimate file was incorrectly blocked, submit a <\/em><a href=\"https:\/\/supportu.curtin.edu.au\/sp?id=sc_cat_item&amp;sys_id=83da2f7447a40650bce4b508036d43d5\" target=\"_blank\" rel=\"noreferrer noopener\"><em>SupportU Request<\/em><\/a><em> for support.<\/em>&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Better Phishing Detection&nbsp;<\/h3>\n\n\n\n<p><strong>Improved detection of impersonation and spoofing<\/strong>&nbsp;<\/p>\n\n\n\n<p>You may see more emails flagged as phishing due to improved detection.&nbsp;<\/p>\n\n\n\n<p>Emails pretending to be from trusted staff or Curtin domains will go to quarantine or junk.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>This helps prevent attackers from tricking you into trusting fake or lookalike senders.<\/em>&nbsp;<\/li>\n\n\n\n<li><em>Only admins can release these emails.<\/em>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>New warning messages (safety tips) will appear for:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First-time senders&nbsp;<\/li>\n\n\n\n<li>Unusual characters in addresses&nbsp;<\/li>\n\n\n\n<li>Messages sent \u201cvia\u201d third-party systems&nbsp;<\/li>\n\n\n\n<li>Potential domain impersonation&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>These cues prompt you to slow down and double-check suspicious messages before clicking or replying.<\/em>&nbsp;<\/li>\n\n\n\n<li><em>Read these tips carefully \u2013 they\u2019re designed to help you pause and think before engaging.<\/em>&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Visual Cues to Help You Stay Safe&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>\u201c?\u201d icon<\/strong> will now appear on emails where the sender couldn\u2019t be verified.&nbsp;<\/li>\n\n\n\n<li>A <strong>\u201cvia\u201d tag<\/strong> will display when a message is sent via another domain.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Further Information&nbsp;<\/h3>\n\n\n\n<p>For any questions, contact <a href=\"https:\/\/students.connect.curtin.edu.au\/app\/contact\">Curtin Connect<\/a> at 1300 222 888 or drop in <a href=\"https:\/\/properties.curtin.edu.au\/maps\/\">Building 102<\/a> on the Curtin Perth campus. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The new improvements will help block phishing attempts, reduce spam and strengthen how emails are sent and received at Curtin.\u00a0| Reading time: 1 min<\/p>\n","protected":false},"author":4408,"featured_media":27340,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"7766,7578,6177,6918,4729,5482","_relevanssi_noindex_reason":"","wds_primary_oasis-categories":0,"footnotes":""},"oasis-categories":[146],"class_list":["post-28288","oasis-news","type-oasis-news","status-publish","has-post-thumbnail","hentry","oasis-categories-student-life"],"acf":{"post_options":{"":null,"banner":{"image":false}}},"featured_image":"https:\/\/www.curtin.edu.au\/news\/wp-content\/uploads\/2025\/02\/I4R5546-1920x500.jpg","author_meta":{"first_name":"Nikita","last_name":"Osckar","display_name":"Nikita Osckar"},"publishpress_future_action":{"enabled":false,"date":"2026-04-13 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