{"id":23793,"date":"2024-03-01T10:05:22","date_gmt":"2024-03-01T02:05:22","guid":{"rendered":"https:\/\/www.curtin.edu.au\/news\/?post_type=oasis-news&#038;p=23793"},"modified":"2024-03-01T10:07:24","modified_gmt":"2024-03-01T02:07:24","slug":"troubleshooting-guide-fix-microsoft-login-and-sync-issues","status":"publish","type":"oasis-news","link":"https:\/\/www.curtin.edu.au\/news\/oasis-news\/troubleshooting-guide-fix-microsoft-login-and-sync-issues\/","title":{"rendered":"Troubleshooting guide: fix Microsoft login and sync issues"},"content":{"rendered":"\n<p>The DTS Directory Consolidation project has successfully migrated all student Microsoft accounts to the same directory where staff accounts are located.\u00a0 <\/p>\n\n\n\n<p>This marks a significant step forward in fostering improved collaboration and engagement between students and lecturers and aims to enhance your overall digital learning experience.<\/p>\n\n\n\n<p>Some students may encounter login or OneNote sync issues when accessing Microsoft applications for the first time after the migration.&nbsp;<\/p>\n\n\n\n<p>Please see the below guide for step-by-step instructions to rectify these issues.\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/supportu.curtin.edu.au\/sp?id=kb_article&amp;sysparm_article=KB0012946\">How to fix issues with MS Office as a student<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>In the event you continue to experience issues after following the troubleshooting guide, please call Curtin Connect on <strong>1300 222 888<\/strong> or submit an <a href=\"https:\/\/students.connect.curtin.edu.au\/app\/ask\"><strong>online enquiry<\/strong><\/a> for support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Use our step-by-step guide if you have encountered Microsoft log in or OneNote Sync issues.<\/p>\n","protected":false},"author":4412,"featured_media":23452,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","wds_primary_oasis-categories":0,"footnotes":""},"oasis-categories":[140,141],"class_list":["post-23793","oasis-news","type-oasis-news","status-publish","has-post-thumbnail","hentry","oasis-categories-on-campus","oasis-categories-online"],"acf":{"post_options":{"":null,"banner":{"image":false}},"post_components":false},"featured_image":"https:\/\/www.curtin.edu.au\/news\/wp-content\/uploads\/2023\/12\/Curtin-University-Campaign-2022-220215-102-1-1000x500.jpg","author_meta":{"first_name":"Louis","last_name":"Humberstone","display_name":"Louis Humberstone"},"publishpress_future_action":{"enabled":false,"date":"2026-04-28 01:18:18","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"oasis-categories","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/oasis-news\/23793","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/oasis-news"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/types\/oasis-news"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/users\/4412"}],"version-history":[{"count":0,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/oasis-news\/23793\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/media\/23452"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/media?parent=23793"}],"wp:term":[{"taxonomy":"oasis-categories","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/oasis-categories?post=23793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}