{"id":23087,"date":"2024-10-29T10:00:00","date_gmt":"2024-10-29T02:00:00","guid":{"rendered":"https:\/\/www.curtin.edu.au\/news\/?post_type=oasis-news&#038;p=23087"},"modified":"2024-10-31T10:40:11","modified_gmt":"2024-10-31T02:40:11","slug":"your-complete-guide-to-oua-support-at-curtin","status":"publish","type":"oasis-news","link":"https:\/\/www.curtin.edu.au\/news\/oasis-news\/your-complete-guide-to-oua-support-at-curtin\/","title":{"rendered":"Your Complete Guide to OUA Support at Curtin"},"content":{"rendered":"\n<p>Studying online at Curtin through Open Universities Australia (OUA) offers a unique and flexible learning experience. Whether you&#8217;re a seasoned online learner or new to the digital education landscape, Curtin is dedicated to supporting you throughout your academic journey. From IT tools to personal support, here&#8217;s a guide to help you make the most out of your online studies.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"What support is available for Curtin students? | Open Universities Australia\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/XJHan7eAkFQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>IT tools and guides<\/strong><\/p>\n\n\n\n<p>As an OUA student, you have access to a variety of online tools and resources to enhance your learning experience. Navigating platforms like Blackboard and activating your OASIS might seem daunting at first, but fear not \u2013 there are comprehensive guides available to make the process seamless. Check out <a href=\"https:\/\/www.curtin.edu.au\/students\/essentials\/it\/\">Curtin&#8217;s IT tools and guides page<\/a> for step-by-step guides and essential software for students.<\/p>\n\n\n\n<p>Remember, if at any point you run into technical difficulties, <a href=\"https:\/\/students.connect.curtin.edu.au\/app\/answers\/detail\/a_id\/2407?_ga=2.249594630.1861579939.1637629460-1715249854.1637288159\">Curtin&#8217;s IT support<\/a> is just a click away.<\/p>\n\n\n\n<p><strong>Personal support<\/strong><\/p>\n\n\n\n<p>Studying online doesn&#8217;t mean you&#8217;re alone at Curtin. Whether you&#8217;re facing academic challenges or personal issues, <a href=\"https:\/\/www.curtin.edu.au\/students\/personal-support\/counselling-wellbeing\/wellbeing\/\">Curtin&#8217;s Student Wellbeing Advisors<\/a> are here to help. This free and confidential service is available to all Curtin students, including those enrolled through OUA.<\/p>\n\n\n\n<p>Reach out by <a href=\"tel:1800 244 043\">phone <\/a>or <a href=\"mailto:studentwellbeing@curtin.edu.au\">email<\/a> Monday to Friday. Even if you contact them after hours, your message won&#8217;t go unnoticed, and you&#8217;ll receive a prompt response the next working day. <\/p>\n\n\n\n<p>Additionally, <a href=\"https:\/\/www.open.edu.au\/your-studies\/support\/study-support#counsellors\">OUA provides free counselling services<\/a> to further support your wellbeing.<\/p>\n\n\n\n<p><strong>Study skill support<\/strong><\/p>\n\n\n\n<p>Enhance your academic prowess with Curtin&#8217;s <a href=\"https:\/\/uniskills.library.curtin.edu.au\/\">UniSkills<\/a> program. Offering a range of online modules, UniSkills helps you build assignment skills, improve referencing, strengthens your critical thinking and more.<\/p>\n\n\n\n<p>For one-on-one support, access our <a href=\"https:\/\/www.curtin.edu.au\/students\/study-support\/skills\/peer-academic-mentoring\/\">Peer Academic Mentoring program<\/a>. Our Peer Academic Mentors (PAMs) are current Curtin students from a variety of disciplines and backgrounds, who are here to provide you with tips and advice so that you can excel in your studies. Our Mentors can assist with your academic skills development, Faculty or course specific skills and questions, Blackboard and OASIS help and more. <\/p>\n\n\n\n<p><strong>Course and enrolment support<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.curtin.edu.au\/students\/connect\/\">Curtin Connect<\/a> is your go-to hub for all things related to student services, support, and advice. Whether you need assistance with enrolment or seek course information, Curtin Connect has you covered. <a href=\"https:\/\/students.connect.curtin.edu.au\/app\/answers\/list\/kw\/OUA\">They also have a handy collection of OUA specific FAQs.<\/a><\/p>\n\n\n\n<p>If you have questions related to Open Universities Australia, OUA also have <a href=\"https:\/\/www.open.edu.au\/your-studies\/support\/study-support#student_advisors\">student advisors<\/a> available seven days a week via phone or live chat to provide you with enrolment and study planning support.<\/p>\n\n\n\n<p><strong>Disability support<\/strong><\/p>\n\n\n\n<p>If you have a disability, physical or mental health condition, or if you are caring for someone with a disability, you can access a range of support services and assistance through Curtin\u2019s <a href=\"https:\/\/www.curtin.edu.au\/students\/personal-support\/disability\/help\/\">AccessAbility<\/a> service to help you succeed at uni.<\/p>\n\n\n\n<p>As you embark on your online study journey at Curtin through OUA, remember that support is readily available. From technical guidance to personal wellbeing, Curtin is invested in your success. Take advantage of the resources above, and make your online learning experience at Curtin a rewarding one.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you&#8217;re a seasoned online learner or new to the digital education landscape, Curtin is dedicated to supporting you throughout your academic journey.<\/p>\n","protected":false},"author":4418,"featured_media":23088,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"5197,7132,8286,6948,5842,4945","_relevanssi_noindex_reason":"","wds_primary_oasis-categories":0,"footnotes":""},"oasis-categories":[141,146,147,149],"class_list":["post-23087","oasis-news","type-oasis-news","status-publish","has-post-thumbnail","hentry","oasis-categories-online","oasis-categories-student-life","oasis-categories-study-skills","oasis-categories-wellbeing"],"acf":{"post_options":{"":null,"banner":{"image":false}},"post_components":false},"featured_image":"https:\/\/www.curtin.edu.au\/news\/wp-content\/uploads\/2023\/11\/News-image-1000x500.jpg","author_meta":{"first_name":"Rachelle","last_name":"Erzay","display_name":"Rachelle Erzay"},"publishpress_future_action":{"enabled":false,"date":"2026-04-15 19:44:28","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"oasis-categories","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/oasis-news\/23087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/oasis-news"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/types\/oasis-news"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/users\/4418"}],"version-history":[{"count":0,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/oasis-news\/23087\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/media\/23088"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/media?parent=23087"}],"wp:term":[{"taxonomy":"oasis-categories","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/news\/wp-json\/wp\/v2\/oasis-categories?post=23087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}