{"id":40773,"date":"2026-08-21T09:30:56","date_gmt":"2026-08-21T01:30:56","guid":{"rendered":"https:\/\/www.curtin.edu.au\/about\/?page_id=40773"},"modified":"2026-08-21T09:30:57","modified_gmt":"2026-08-21T01:30:57","slug":"minimum-engagement-review","status":"publish","type":"page","link":"https:\/\/www.curtin.edu.au\/about\/minimum-engagement-review\/","title":{"rendered":"Minimum Engagement Review"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">Curtin\u2019s Casual Minimum Engagement Review<\/h4>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Curtin is committed to ensuring our employees are paid correctly and fairly. As part of our ongoing work to strengthen our pay practices, including through the Curtin Pay Review, Curtin recently reviewed casual minimum engagement entitlements under the <em>Curtin University Enterprise Bargaining Agreement 2022-2025 <\/em>(<strong>2022 EA<\/strong>).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The review examined whether casual employees were paid their minimum engagement entitlements between 19 October 2023 (when the entitlement was introduced), to 5 July 2026. This review covered all current and former casual employees during that period.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>What did the review find?<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Curtin has completed the review and identified that unfortunately during the review period, payroll process and system limitations contributed to instances where minimum engagement provisions under the 2022 EA were not applied correctly for some casual employees.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A total of 3,213 employees have been identified as impacted through this process. The underpayments total approximately $2.2 million, with the average shortfall being around $690 per person.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Curtin sincerely apologises to all impacted employees. We understand the importance of being paid correctly and recognise the impact this may have had.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are now contacting all impacted employees and will make payments in full, including interest and superannuation where applicable.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>How are we improving?<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Curtin has already commenced implementing changes to improve our payment processes and is strengthening guidance available for employees and staff involved in engaging casual employees, to support a clear understanding of minimum engagement requirements and their application when planning and scheduling work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A new timesheet system for casual professional and general employees was introduced on 3 November 2025, which automatically calculates and applies casual minimum engagement entitlements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Curtin is also continuing to develop system enhancements for casual academic employees. In the meantime, we will conduct monthly minimum engagement checks for casual academic employees to ensure calculation for this entitlement continues. This means some casual academic employees may receive further top up payments for minimum engagement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These initiatives form part of Curtin&#8217;s broader program of work to strengthen payroll systems, processes and assurance across the University.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Questions?<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about the minimum engagement review, please contact <a href=\"mailto:PayrollAssurance@curtin.edu.au\">PayrollAssurance@curtin.edu.au<\/a>&nbsp;or call our dedicated phone line on&nbsp;(08) 9266 7557&nbsp;(Monday to Friday, 8.30am \u2013 4.30pm).<\/p>\n\n\n<mimas-block \n        block-name=\"accordion\"\n        role=\"complementary\"\n        aria-label=\"Accordion content\"\n        data-segment=\"all\">\n\n                \n<div class=\"block-heading\"\n     data-segment=\"dom\"\n     data-style=\"\"\n     data-align=\"default\"\n>\n\n                                <h2 class=\"block-heading__title \" id=\"faqs\">FAQ&#8217;s<\/h2>\n            \n                        \n                        \n            \n                <\/div>\n\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-How-do-I-know-if-I-am-entitled-to-a-remediation-payment?\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"How-do-I-know-if-I-am-entitled-to-a-remediation-payment?\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-How-do-I-know-if-I-am-entitled-to-a-remediation-payment?\">How do I know if I am entitled to a remediation payment?<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"How-do-I-know-if-I-am-entitled-to-a-remediation-payment?\" aria-hidden=\"true\">\n                    <p>Impacted employees will be contacted by the University. Curtin is making payments and contacting employees in stages.<\/p>\n<p>All current employees who are impacted will be contacted via their Curtin email address. Former employees will be contacted either via their personal email or by post.<\/p>\n<p>All current and former employees will also receive a text message notifying them that information has been provided to them, along with details on whether it was delivered by email or by post.<\/p>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-How-will-I-receive-the-payment?\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"How-will-I-receive-the-payment?\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-How-will-I-receive-the-payment?\">How will I receive the payment?<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"How-will-I-receive-the-payment?\" aria-hidden=\"true\">\n                    <p>The payment will be made to your nominated bank account as a lump sum. We recommend that you consult a financial or tax advisor if you require guidance on how the payment may impact you.<\/p>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-Will-I-receive-a-pay-slip-for-this-payment?\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"Will-I-receive-a-pay-slip-for-this-payment?\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-Will-I-receive-a-pay-slip-for-this-payment?\">Will I receive a pay slip for this payment?<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"Will-I-receive-a-pay-slip-for-this-payment?\" aria-hidden=\"true\">\n                    <p>Yes. Former employees will receive an electronic pay slip to their nominated email address. Current employees can retrieve a copy of their pay slip via Employee Kiosk.<\/p>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-I-am-a-former-employee.-Why-do-need-I-to-complete-an-identity-check?\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"I-am-a-former-employee.-Why-do-need-I-to-complete-an-identity-check?\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-I-am-a-former-employee.-Why-do-need-I-to-complete-an-identity-check?\">I am a former employee. Why do need I to complete an identity check?<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"I-am-a-former-employee.-Why-do-need-I-to-complete-an-identity-check?\" aria-hidden=\"true\">\n                    <p>Curtin requires former employees to verify their identity so we can ensure payments are made to the right people. The identity checks will be paid for by Curtin and conducted through our external provider Cited which, like CV Check, is operated by Kinatico.<\/p>\n<p>If you would like to find out more about Cited, please visit\u00a0<a href=\"https:\/\/cited.com.au\/verification-services\/\">cited.com.au<\/a>.<\/p>\n\n        \n                            \n                    <\/div>\n<\/div>\n                    <div class=\"accordion\" aria-labelledby=\"accordion-title-I-have-received-a-communication-relating-to-the-Review,-how-can-I-be-sure-it\u2019s-legitimate?\">\n            <button type=\"button\" class=\"accordion__heading\" aria-controls=\"I-have-received-a-communication-relating-to-the-Review,-how-can-I-be-sure-it\u2019s-legitimate?\" aria-expanded=\"false\">\n            <div class=\"title\" id=\"accordion-title-I-have-received-a-communication-relating-to-the-Review,-how-can-I-be-sure-it\u2019s-legitimate?\">I have received a communication relating to the Review, how can I be sure it\u2019s legitimate?<\/div>\n            <div class=\"icon\"><\/div>\n        <\/button>\n        <div class=\"accordion__content\" id=\"I-have-received-a-communication-relating-to-the-Review,-how-can-I-be-sure-it\u2019s-legitimate?\" aria-hidden=\"true\">\n                    <p>If you have been identified as an impacted employee, and Curtin has an email address recorded on your file, you will receive an email from Curtin containing the relevant information and next steps.<\/p>\n<p>The email will come from\u00a0<a href=\"https:\/\/staffportal.curtin.edu.au\/homepage\/curtin-pay-review\/PayrollAssurance@curtin.edu.au\">PayrollAssurance@curtin.edu.au<\/a>.<\/p>\n<p>We may also try other means of communication if we cannot contact you via email, including by letter to your last known postal address.<\/p>\n<p>You will not be required to make payment to Curtin in connection with the Review.<\/p>\n<p>We encourage you to stay informed of the latest scams and take steps to protect yourself online by visiting\u00a0<a href=\"http:\/\/scamwatch.gov.au\/\"><strong>scamwatch.gov.au<\/strong><\/a>\u00a0and\u00a0<a href=\"http:\/\/cyber.gov.au\/\"><strong>cyber.gov.au<\/strong><\/a><\/p>\n\n        \n                            \n                    <\/div>\n<\/div>\n        \n<\/mimas-block>\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Curtin\u2019s Casual Minimum Engagement Review Curtin is committed to ensuring our employees are paid correctly [&hellip;]<\/p>\n","protected":false},"author":218,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"tags":[],"class_list":["post-40773","page","type-page","status-publish","hentry"],"acf":{"page_components":false,"controls":{"page_switch_toggle":false,"support_toggle":false,"breadcrumb_toggle":true,"navi_toggle":true,"section_nav_toggle":true,"alternate_font_toggle":false}},"featured_image":false,"author_meta":{"first_name":"Ciara","last_name":"Hetherton","display_name":"Ciara Hetherton"},"_links":{"self":[{"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/pages\/40773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/users\/218"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/comments?post=40773"}],"version-history":[{"count":4,"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/pages\/40773\/revisions"}],"predecessor-version":[{"id":40777,"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/pages\/40773\/revisions\/40777"}],"wp:attachment":[{"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/media?parent=40773"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.curtin.edu.au\/about\/wp-json\/wp\/v2\/tags?post=40773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}